Parts Manager

Description

Luxury Brand | Reynolds and Reynolds DMS experience preferred

The Parts Manager is responsible for overseeing the operations of an automotive parts department, ensuring efficient inventory management, customer service, and sales. This role involves managing a team of parts specialists, maintaining accurate inventory records, and ensuring customer satisfaction.

Responsibilities

Inventory Management:

• Develop and implement inventory management strategies to optimize stock levels and minimize costs.
• Monitor inventory levels and reorder parts as needed to avoid stockouts or excess inventory.
• Implement a system for tracking parts usage and identifying slow-moving items.
• Conduct regular inventory audits to ensure accuracy and identify discrepancies.

Customer Service:

• Ensure that customers receive prompt, courteous, and efficient service.
• Train and supervise parts specialists to provide excellent customer service.
• Resolve customer complaints and address any issues promptly.

Sales:

• Develop and implement sales strategies to increase parts sales and revenue.
• Motivate and support parts specialists to achieve sales targets.
• Analyze sales data to identify trends and opportunities for improvement.

Team Management:

• Recruit, hire, and train parts specialists to meet the department's needs.
• Provide ongoing supervision and support to parts specialists.
• Evaluate staff performance and address any issues promptly.

Purchasing:

• Negotiate with suppliers to obtain favorable pricing and terms.
• Place orders with suppliers and ensure timely delivery of parts.
• Manage relationships with suppliers and resolve any issues promptly.

Operations:

• Develop and implement procedures for parts receiving, storage, and retrieval.
• Ensure that the parts department is organized, clean, and safe.
• Manage the department's budget and control costs.

Other duties as assigned. 

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.  
• Experience: 3-5 years of experience in automotive parts management or a related field.
• Strong knowledge of automotive parts and systems.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.   
• Proficiency in Microsoft Office Suite.

Physical Requirements

• Ability to stand, walk, sit, and stoop for extended periods of time.
• Ability to lift and carry heavy objects.
• Ability to work in a fast-paced environment.
• Ability to use hand tools and power equipment.
• Ability to work in a noisy environment.

Benefits of Working at Swickard:

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• We’re a hospitality company that happens to sell cars, parts, and services. 
• We are a team. Everyone plays a role in our success. 
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! 
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. 
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. 

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? 

Requirements

Preparing for potential backfill