Senior Administrative Assistant
1/14/2026
The Senior Administrative Assistant performs various administrative, secretarial, and clerical duties while serving as the first point of contact for visitors. Responsibilities include greeting visitors, answering phone calls, maintaining building security, and providing administrative support to the Area Agency on Aging Director.
Working Hours
40 hours/week
Company Size
11-50 employees
Language
English
Visa Sponsorship
No
Description
This is a non-exempt administrative position with the Pikes Peak Area Council of Governments (PPACG) and Area Agency on Aging. The position performs numerous support activities throughout the organization and serves as the first point of contact for visitors to PPACG and the Area Agency on Aging. This position requires a person with a high degree of computer literacy, strong organizational skills, attention to detail, and the ability to exercise independent judgment and knowledge of policies and procedures as well as undertake multiple ongoing tasks.
Duties include, but are not limited to:
- Perform a variety of administrative, secretarial, and accounting clerical duties for various organization departments
- Greet and direct walk-in visitors; provide seniors, younger disabled, caregivers and other interested community members information on internal AAA services/programs and provide information on services and resources available throughout the community
- Answer the PPACG main line and the AAA Information and Assistance phone line; answer and direct phone calls; answer questions and take messages
- Maintain building security by following procedures, monitoring visitors, and ensuring visitors sign in to be consistent with internal safety procedures
- Asset with safety initiatives and work with a committee of staff representatives to create and/or maintain policies and procedures related to business safety
- Provide administrative support for Area Agency on Aging Director and other PPACG programs
- Coordinate with staff to provide support for PPACG committees by typing, copying, and distributing agendas and meeting packets, providing support for meetings, resolutions, preparing minutes, etc.
- Work closely with and serve as back up to the Office Manager for cross-training and coverage purposes and to ensure full attention to all organizational needs
- Work with vendors for support, repairs, and services
- Process incoming and outgoing mail, to include post office drop-off
- Make bank deposits
- May provide meeting support and technical assistance for committee meetings in conjunction with other administrative and I.T. staff
- Type letters, memorandums, and financial documents
- Order office supplies including business cards, equipment and miscellaneous supplies and ensure approval is received to align within PPACG department’s budgets
- Assist in entering requests for office needs into organization accounting system
- Update employee extension changes to phone system; maintain greetings and announcements
- Perform related duties, and support other PPACG programs, as assigned
Supervisor
Office Manager
An application can be found at www.ppacg.org; there’s a link at the bottom of the page for “Careers.” You may also mail an application to the address below.
Pikes Peak Area Council of Governments
15 S. 7th Street
Colorado Springs, CO 80905
Benefits:
- Sick Time
- Vacation Time
- Holiday
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurances
- Hospital Indemnity Insurance
- Flexible Spending Account
- Vacation Buy
- Retirement Plan
Requirements
Required Education and Experience
- High school diploma or equivalent and a minimum of two years of secretarial or administrative experience
- Must possess: the ability to go up and down stairs, the ability to perform duties with limited supervision, the ability to accurately type 50 wpm, excellent verbal and written communication skills, experience with Microsoft Office Suite including Word, Access, Outlook and Excel, and familiarity with internet functions.
- The ideal candidate will have knowledge and/or experience of the aging population and/or human services. The ideal candidate will be a good listener, patient, able to screen calls and make determinations regarding appropriate services. The ideal candidate will work well alongside volunteers. Candidate will have a high level of positive customer service skills.
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