Customer Development Assistant Manager

1/14/2026

The Customer Development Assistant Manager is responsible for managing the business strategy and daily operations of the MW non dove Chocolate and GMFC Tmall Flagship Store. Key tasks include developing sales plans, managing inventory, maintaining customer relationships, and coordinating cross-functional resources.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

We’re a unified force of 170,000+ Associates, taking action every day toward the world we want tomorrow. Our Five Principles have kept us true to ourselves and to our commitment to treat others in ways that are consistent with those values. Having stood the test of time, these principles will continue, keeping us free to move quickly and plan for the future. Quality - The consumer is our boss, quality is our work and value for money is our goal. Responsibility - As individuals, we demand total responsibility from ourselves; as Associates, we support the responsibilities of others. Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency - We use resources to the full, waste nothing and do only what we can do best. Freedom - We need freedom to shape our future; we need profit to remain free. Note to Parents: https://www.mars.com/about/policies-and-practices/note-to-parents/np-english For more information, please visit mars.com. Follow us: facebook.com/mars, twitter.com/marsglobal, instagram.com/marsglobal/, youtube.com/mars For more information about careers at Mars, please visit careers.mars.com Follow us: facebook.com/LifeAtMars, instagram.com/LifeAtMars/, tiktok.com/LifeAtMars Mars, Incorporated is not responsible for any content or activity made available via third party sites or services. Page subject to: mars.com/legal mars.com/privacy

About the Role

Job Description:

1/ In charge of MW non dove other Chocolate + GMFC Tmall Flagship Store business strategy and daily operation, co work and manage TP operation team, be responsible for sales target and consumer operation KPI achievement.

2/ Develop monthly/quarterly/annual and key promotion event sales plan, tracking and monitor business progress timely, and deliver business review.

3/ Be responsible for other CHOC + GMFC FSS sales and inventory management, have clear plan on SKU sales and sellin, and control sales progress and TP inventory.

4/ TE budget planning and management, ensure optimal operation margin and ROI.

5/ Maintain good and healthy customer relationship, be responsible for the execution of strategic cooperaton projects between MW and and customer, ensure that MW is supported by sufficient resources, and ensure that these resources are effectively realized;

6/ Establish and optimize CRM system and consumer database for MW, further develop effective CRM operation mechanism, and achieve repeat purchase rate and consumer activation enhancement.

7/ Coordinate cross functions resources, execute annual core innovative projects, to achieve business breakthrough and new model innovation.

Key Skills

Business StrategySales ManagementInventory ManagementCustomer Relationship ManagementBudget PlanningData AnalysisCross-Functional CoordinationPromotion PlanningConsumer ActivationKPI AchievementProject ExecutionResource ManagementCRM OptimizationSKU ManagementOperational EfficiencyConsumer Insights