Question
Full time
0-2

Airside Experience Specialist - PWK

1/14/2026

The Airside Experience Specialist is responsible for providing services to general aviation aircraft, crew, and guests while ensuring safety. This role involves operating ground service equipment and delivering exceptional service in various environmental conditions.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

No

About The Company
Signature Aviation is the world’s preeminent aviation hospitality company, offering exceptional experiences and essential support services to business and private aviation guests. The company’s large-scale infrastructure footprint enables travel, fosters human connection and is a critical global economic driver. Signature operates an industry-leading network of private aviation terminals, with over 200 locations covering key destinations in 27 countries across five continents and is the largest distributor of sustainable aviation fuel (SAF). The company also offers nearly 15 million square feet of carbon neutral multiuse office and hangar real estate globally, providing unique networkwide benefits and advantages to guests who base their aircraft at a Signature location. For more information, please visit www.signatureaviation.com.
About the Role

The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment and uses knowledge of the company’s policies and procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT). An Airside Experience Specialist must be able to work flexible schedules, including night, holiday, and weekend shifts. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).


With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. 

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

     Our Benefits:

  • Medical/prescription drug, dental, and vision Insurance
  • Health Savings Account
  • Flexible Spending Accounts
  • Life Insurance
  • Disability Insurance
  • 401(k)
  • Critical Illness, Hospital Indemnity and Accident Insurance
  • Identity Theft and Legal Services
  • Paid time off
  • Paid Maternity Leave
  • Tuition reimbursement 
  • Training and Development
  • Employee Assistance Program (EAP) & Perks

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

Key Skills
Ground Service Equipment OperationCustomer ServiceSafety AwarenessFlexibilityKnowledge of Aviation PoliciesExceptional ServiceTeamworkCommunicationProblem SolvingAttention to DetailAdaptabilityTime ManagementEnvironmental AwarenessHospitalityTechnical SkillsOperational Efficiency
Categories
TransportationHospitalityCustomer Service & Support
Benefits
Medical/Prescription Drug InsuranceDental InsuranceVision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness InsuranceHospital Indemnity InsuranceAccident InsuranceIdentity Theft ServicesLegal ServicesPaid Time OffPaid Maternity LeaveTuition ReimbursementTraining and DevelopmentEmployee Assistance Program
Apply Now

Please let Signature Aviation know you found this job on InterviewPal. This helps us grow!

Apply Now
Prepare for Your Interview

We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.