Float Teller-CSR
1/15/2026
The Float Teller-CSR is responsible for providing exceptional customer service and processing transactions accurately. This includes balancing the teller drawer, opening and servicing deposit accounts, and educating customers on bank products.
Working Hours
40 hours/week
Company Size
201-500 employees
Language
English
Visa Sponsorship
No
Description
Arthur State Bank is seeking a friendly, detail-oriented Teller–Customer Service Representative to support our customers and communities through exceptional service and accurate transaction processing. This role combines teller and customer service responsibilities and is ideal for someone who enjoys helping customers, building relationships, and working in a community banking environment.
Key Responsibilities
- Provide prompt, professional, and welcoming service to customers in person and through branch channels
- Process teller transactions accurately, including deposits, withdrawals, check cashing, and loan payments
- Balance teller drawer daily using the Silverlake Teller system
- Open and service deposit accounts, prepare documentation, and assist with account maintenance
- Educate customers on Bank products and services and make appropriate referrals based on customer needs
- Support electronic banking services, debit cards, and safe deposit box activities
- Assist with branch balancing and end-of-day activities as needed
- Comply with all bank policies and regulatory requirements, including BSA/AML, OFAC, and Regulation CC
Requirements
Qualifications
- High school diploma or equivalent
- Two (2) years of teller or related financial services experience preferred; must have cash-handling and customer service experience
- Strong customer service, communication, and problem-solving skills
- Attention to detail and commitment to accuracy
- Ability to learn banking systems and technology; Silverlake experience a plus
- Completion of required training, including BAI/KnowBe4 and regulatory training
Work Environment
- Work performed in a branch setting at teller windows, drive-through, or office areas
- Requires standing for extended periods and flexibility in scheduling based on branch needs
Please let Arthur State Bank know you found this job on InterviewPal. This helps us grow!
We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.
Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.