Certified Medical Assistant - Wellness Coordinator

Description

Medical Assistant - Wellness

Epic Pain Management | Epic Wellness

Austin, TX | Full-Time | Monday–Friday, 8:00 AM – 5:00 PM

We’re looking for an enthusiastic, bilingual, and patient-focused Wellness Coordinator to join our growing team at our Austin, TX location! If you’re a Certified or Registered Medical Assistant with a passion for wellness, patient care, and helping others look and feel their best, we’d love to meet you.

Why Join Epic?

At Epic, every patient interaction matters. You’ll be part of a supportive and collaborative team where your work directly impacts patient outcomes, clinic efficiency, and overall patient experience.

Benefits include:

• PTO, paid holidays & 401(k) with 4% employer match
• 80% employer-paid medical insurance for employees, plus optional low-cost dental, vision, and family plans
• Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs

About the Role

As our Wellness Coordinator, you’ll play a key role in supporting our wellness programs and services—including vitamin therapy, IV therapy, and weight management. You’ll provide hands-on clinical support, educate patients on wellness options, and help promote and grow our wellness services through patient engagement and marketing efforts.

Key Responsibilities

• Perform IM injections and IV therapy (certification required)
• Educate and communicate with patients about available wellness services (vitamins, IVs, weight loss, etc.)
• Assist with wellness consults and follow-ups under provider direction
• Utilize the EMR system for documentation, scheduling, and patient tracking
• Maintain organization and cleanliness of the wellness area
• Manage and track inventory of wellness supplies; report needs to the Manager
• Support marketing and outreach efforts during downtime to help increase service awareness and sales
• Ensure a welcoming and positive patient experience in all interactions

Requirements

Qualifications

• Bilingual (English & Spanish) strongly preferred
• Certified or Registered Medical Assistant (required)
• Experience with wellness services such as vitamins, IV therapy, or weight loss programs (required)
• IV certification preferred
• Proficient in EMR systems
• Skilled with IM injections
• Strong communication and interpersonal skills – enjoys patient interaction and education
• Organized, proactive, and self-motivated
• Willingness to assist with marketing, sales, and clinic growth initiatives