Loss Prevention (Security) Officer - The Warehouse Bell Block, (Part-time)

1/16/2026

The Loss Prevention Officer will monitor security cameras, maintain a visible presence on the shop-floor, and interact with customers to address their concerns. They will also upload events onto the crime reporting platform.

Working Hours

20 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

In December 2012 Noel Leeming Group was acquired by The Warehouse Group. (TW Group) TW Group is a New Zealand success story, founded by Sir Stephen Tindall and grown from The Warehouse, TW Group is the largest general merchandise retailer in New Zealand. TW Group includes The Warehouse, Warehouse Stationery, Noel Leeming and Multi-Channel Business Unit (e-commerce websites, wholesale and alternative channel business). Noel Leeming strives to offer a superior standard of service and the widest possible range of branded consumer technology and appliances. Noel Leeming promises its customers that it will never knowingly be undersold. It provides comprehensive after sales support and can assist with customer requests for 'at home help' with it's TechSolutions service. With its significant retail footprint, Noel Leeming is uniquely positioned to offer its customers new technology based products such as LCD/LED TVs, the latest in Smartphone technology as well as a comprehensive range of Computers and tablets from all the major brands. We carry an extensive list and Digital Cameras including DSLR's and convergence technologies. Demand for these technologies is growing and is expected to continue to drive growth in the Noel Leeming brand. In August 2002, Noel Leeming introduced Noel Leeming "Online", offering customers the opportunity to research and then buy products over the Internet — This channel continues to unite the company with the customer as the retail space embraces the digital environment www.noelleeming.co.nz.

About the Role

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

Te kaupapa o te tūranga - The purpose of the role.

We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.

Key Responsibilities:

Monitor security cameras
Maintain a visible presence on the shop-floor
Interact with customers and address their concerns
Upload events onto our crime reporting platform.

There are two, permanent part-time roles available:

1) Sunday to Wednesday:

Sunday:9:00am - 2:00pm
Monday: 2:00pm - 8:00pm
Tuesday:4:00pm - 8:00pm
Wednesday: 4:00pm - 8:00pm

2) Sunday and Monday:

Sunday: 2:00pm - 8:00pm
Monday: 9:00am - 2:00pm

Please specify in your application what shifts suit you best!

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.

Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā mātou tāpaetanga – What we offer

Team Card: Access to discounts across our brands.
Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
Career Progression: an excellent steeping stone into other internal opportunities.
Plus loads more!

Contract Type: Permanent

Key Skills

Loss PreventionCustomer ServiceCommunication SkillsConflict ResolutionDe-escalationVigilanceProactivitySafety Awareness