Loan Assistant/Leasing Support

Description

GENERAL DESCRIPTION:

The Loan Assistant/Leasing Support position is responsible for the solicitation, origination, underwriting and administration of loans. They will help manage an individual loan portfolio and maintain customer relationships to meet the credit needs in the community. This individual will display courteous, knowledgeable and professional customer service both in person and on the telephone. They will perform a wide range of administrative duties, written correspondence, filing, scanning and other duties as assigned.

ESSENTIAL FUNCTIONS OF JOB:

1. Interview customers and gather information to assess risk.
2. Analyze overall risk in loan application, within policy guidelines.
3. Document loan decisions, within policy guidelines.
4. Solicit and develop new business within the community.
5. Evaluate consumer and leases credit loans. Will advise borrower on financial terms and methods of repayment.
6. Market the Bank’s loan products to a diverse array of potential borrowers (i.e., community, key organizations and agencies).
7. Analyze applicants’ financial status, credit and collateral evaluations to determine feasibility of the loan request.
8. Maintain a positive community presence.
9. Answer telephones and appropriately direct calls or provide courteous answers or information, some of which may be fairly complex.
10. Type correspondence, reports, documents, schedules, etc. from transcripts, drafts, forms or memos; sometimes containing highly      confidential and complex financial data. Professionalism should be maintained at all times.
11. Assist the assigned lending Officer(s) in servicing loans, booking/funding loans and collections and support Lobby Services.
12. Obtain information related to the loan origination process, including credit reports, customer identification verifications, UCC      searches and insurance information.
13. Establish, organize and maintain files, both routine and confidential and control access.
14. Possess the ability to provide courteous, knowledgeable and professional customer service at all times, both in person and over the telephone.
15. Perform all other duties as assigned and requested by Supervisor.

Requirements

REQUIRED SKILLS:

1. Must be proficient with 10-key (by touch); alpha/numeric data entry; spreadsheets, word processing, basic typing; Presentations/PowerPoint.
2. COMMUNICATION SKILLS: Ability to write speeches and articles for publication that conform to prescribed style and format; ability to effectively present information to top management, public groups, and/or Board of Directors.
3. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions and percentages. Ability to apply concepts such as fractions and ratios to practical situations. 
4. CRITICAL THINKING SKILLS: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to utilize common sense understanding to carry out written, oral instructions; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
5. SUPERVISION RECEIVED: Under general direction, working from policies and general directives. Rarely refers specific cases to supervisor unless clarification or interpretation of the organization’s policy is required
6. PLANNING: Considerable responsibility regarding general assignments in planning time, method, manner and/or sequence of      performance of own work; may also occasionally assist the work operations of a group of employees all performing basically the same type of work.
7. DECISION-MAKING: Performs work operations which permit frequent opportunity for decision-making of minor importance and      frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization’s clientele.
8. MENTAL DEMAND: Intense mental demand; operations requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical task involving complex problems or mechanisms.
9. ANALYTICAL ABILITY / PROBLEM-SOLVING: Oversight. Activities covered by expansive policies and objectives, and oversight as      to execution and review. High order of analytical, interpretative, and constructive thinking in varied situations covering multiple areas of the organizations.
10. ACCURACY: Probable errors would normally not be detected in succeeding operations and could possibly affect organization-patron relationship, involve re-work, or additional expenditures to properly resolve the error. The possibility of such errors      would occur quite frequently in performance of the job; may also cause inaccuracies or incomplete information that would be used in other  segments of the organization as a basis for making subsequent decisions, plans, or actions.
11. PUBLIC CONTACT: Extensive contact with various diversified sectors of the public; the contacts are of major importance and failure to exercise proper judgment can lead to substantial losses to the organization.
12. EMPLOYEE CONTACT: Contact with other departments or offices and frequently with individuals in middle-level positions; consulting on problems which necessitate judgment and tact in  presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs, plus frequent contact with senior levels within the organization.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

While performing the essential functions of this job, this position is regularly required to sit, or stand, or talk, and hear; and may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. There are no harmful environmental conditions that are present for this position.

REQUIRED EDUCATION and EXPERIENCE:

Four-year college degree or equivalent experience resulting in broad knowledge of a field related to the job, such as leasing, accounting, marketing, business administration, etc. Plus, five (5) years’ related experience and/or training and two (2) years related management experience, or equivalent combination of education and hands-on experience. 

REPORTING RELATIONSHIP:

This position reports directly to the Commercial & Consumer Lending, Leasing President / SVP. The Commercial & Consumer Lending, Leasing President / SVP reports to the EVP/Consumer Lending, who reports directly to the President/CEO of American National Bank & Trust.

DISCLAIMER:

This job description is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization.

This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice.