Question
2-5

Inside Sales Representative - OEM Clients

1/17/2026

The Inside Sales Representative will develop and maintain relationships with existing OEM clients and implement sales strategies. They will also manage the quotation process and ensure customer satisfaction through proactive support.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Futaba North America (FNA) is the regional headquarters for Futaba Industrial Co., Ltd. Futaba has been an established automotive parts supplier since 1945. The corporation is an elite international manufacturer of stamped and welded parts in Japan, United States, Canada, China, Czech Republic, United Kingdom, India and Indonesia. Our major clients include Toyota, Honda, Subaru, and Nissan. We strive to supply high quality parts while still contributing to the development of humanity and society. Due to the massive growth of Futaba Industrial Co., Ltd., our company was founded in 2011 to oversee Futaba’s four manufacturing plants in North America. The four plants that we provide management support for are FIC (FIC America Corp.), FIA (Futaba Indiana of America), FIT (Futaba Industrial Texas Corp.), and FIO (FIO Automotive Canada Corporation). Our mission is to optimize business with a global strategy for the North America Enterprise and supply service to establish the efficiency and standardization of each subsidiary operation. We are committed to safety, quality of product, process, and people.
About the Role

Description

Imagine working for a large tier-1 supplier in the exciting world of automobile manufacturing. If you enjoy working in a collaborative and respectful environment with great team members, this could be the opportunity for you. Futaba North America provides management support to its automotive parts production companies in North America. The Futaba Group leverages its core technologies such as stamping and welding to create value added products that are in line with the needs of consumers, deliver peace of mind, and promote environmental initiatives that contribute towards a sustainable society.


We are looking for an inside Sales Representative to function as a business-to-business professional for our larger accounts. The purpose of this position is to maintain positive and engaging relationships with our customers by supporting them through every customer life cycle stage. This position will be based at our headquarters office located in Bloomingdale, IL. Major responsibilities are as follows:

  • Develop and maintain working relationships with existing OEM clients.
  • Implement sales strategies with assigned customers.
  • Lead all aspects of the quotation process, including collaborating with others in solution development, pricing management, and cost recovery.
  • Interface with other departments to allocate and understand costs associated with current and new business.
  • Evaluate cost and fixes strategy to recover additional margins.
  • Compile sales information and perform profit analysis.
  • Ensure external quality and delivery targets are met.
  • Manage customers’ experiences by proactively providing pre and post purchase support. Respond to customers’ questions and concerns and take appropriate action to resolve issues.
  • Track open commercial items.
  • Coordinate requests for trade and supply chain surveys, meetings, and other deliverables.
  • · Maintain communications with management and sales team on progress, issues, delays, and other pertinent information.
  • · Maintain communications with overseas parent company as needed.
  • · Maintain business and products knowledge to attain meaningful insights, make informed decisions, enhance productivity, and strengthen overall skillset.
  • · Comply with company policies and procedures and safety and housekeeping requirements.
  • · Perform other projects and sales activities as assigned.
  • · Some travel to meet with clients or potential clients and visit manufacturing sites is required.

Requirements

If you are known as an exceptional employee who produces great work and believes in adding value to everything you do, we want you to join our growing team and share in our vision. The ideal candidate will have 2 or more years of sales, customer service, and/or analyst experience along with solid relationship building skills. Experience in the automotive parts industry or with OEMs is a plus. Must possess excellent written and verbal communications along with solid organizational skills, follow though, and attention to details. An Associate’s Degree or higher is preferred. Strong proficiency in Excel is required. Working knowledge of Word, PowerPoint, and Outlook is preferred. Exposure to customer portals, ERP systems, Power BI, and/or Tableau is a plus.


Our full-time employees enjoy a competitive benefits plan that includes 4 medical plans, 2 dental plans, a vision plan, company paid basic life insurance, company paid short term disability insurance, 401(k) plan with company match, paid vacation, paid personal days, paid holidays, and more! The work schedule is generally Monday – Friday. Must be able to work extended hours as needed. Qualified candidates are requested to email their cover letter and resume. No phone calls please. Equal Opportunity Employer.


Website: https://www.futabanorthamerica.com

Key Skills
SalesCustomer ServiceAnalytical SkillsRelationship BuildingCommunication SkillsOrganizational SkillsAttention to DetailExcelWordPowerPointOutlookERP SystemsPower BITableau
Categories
SalesCustomer Service & SupportManufacturingEngineeringEnvironmental & Sustainability
Benefits
Health InsuranceDental InsuranceVision InsuranceLife InsuranceShort Term Disability Insurance401kPaid VacationPaid Personal DaysPaid Holidays
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