Question
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Utility

1/17/2026

Utility workers are responsible for ensuring guest satisfaction and maintaining cleanliness and safety throughout the premises. They also handle the sanitation of equipment and assist in various cleaning tasks.

Working Hours

40 hours/week

Company Size

2-10 employees

Language

English

Visa Sponsorship

No

About The Company

No description available for this Company.

About the Role

Description

 
Position Title: 

UTILITY 

Status: 

NON-EXEMPT 

Location: 

STORE LOCATIONS 


OVERVIEW Zippy’s core purpose is to “share Hawaii” by being committed, humble, passionate, supportive, and integrative. All employees are responsible to Ka Hana Pono: do the right thing and work in the right way. 


 RESPONSIBILITIES 

Utility workers are responsible for reporting to store management and making sure all guests are well taken care of. Utility workers are in charge of ensuring guest satisfaction, maintaining a high degree of cleanliness, and safety throughout the premises, especially areas exposed to guests.  This position is also responsible for the sanitation of all equipment, utensils, dishes, and containers used in the preparation and serving of food.  


JOB FUNCTIONS 

  • Cleans the customer dining area, parking lot, restrooms and surrounding areas to ensure safety and sanitary conditions are met at all times through wiping, sweeping, scrubbing, and utilizing power equipment (floor scrubber, wet vac, etc.) to clean the restaurant interior. 
  • Maintains a safe and sanitary work and guest area through constant cleaning, organizing, and replenishing of necessary items. Empties all trash containers.  Washes and scrubs the containers as needed. 
  • Scrubs pots, pans, and cooking utensils, washes china and utensils in a dishwashing machine, and replenishes workstations with clean and usable items to ensure work efficiencies. 
  • Stocks delivered items and rotates items accordingly. 
  • Assists servers by bussing tables when necessary. 
  • Performs other duties as assigned by management. 

QUALIFICATIONS Scheduling: 

  • Meets assigned shift requirements. 

Physical Activity: 

  • Regularly push, pull, and carry objects. 
  • Stand and walk on foot for at least 8 hours. 
  • Reach at shoulder level and below waist constantly, above head frequently. 
  • Bending downward or forward at waist or knees constantly.  
  • Talk and listen to communicate instructions.  

Physical Requirements: 

  • Light to Medium work. Exerting up to 20 to 50 pounds of force. 

Visual Requirements: 

  • Able to visualize accuracy, neatness, and thoroughness of the work assigned. 
  • Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Pre-Employment Requirements: 

  • Passed a tuberculosis (TB) skin test within 12 months of the date of hire OR Dated/Issued at the age of 16 or older. 
  •  Pass a drug screening test. 

Environmental Conditions: 

  • Works in a variety of temperatures ranging from 0 - 95 degrees or more. 
  • Frequently exposed to chemicals. 

Education: 

  • High school diploma or equivalent preferred. 

Experience: 

  • Previous custodial experience preferred.  

Necessary Skills: 

  • Basic math and writing. 
  • Able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner. 
  • Able to work independently or as part of a team. 
  • Possess problem solving and critical thinking skills. 
  • Reading, writing, speaking, and comprehending the English language. 

Necessary Attributes: 

  • Trustworthy with company property. 
  • Enjoys multi-tasking in a fast-paced environment. 
  • Punctual and dependable


Key Skills
CleaningSanitationCustomer ServiceTeamworkProblem SolvingCommunicationTime ManagementAttention to Detail
Categories
HospitalityFood & BeverageCustomer Service & SupportTradesRetail
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