Business Development Support Admin Officer - Digital Insurance

1/17/2026

The role involves handling product masterfiles, coordinating with teams to resolve data discrepancies, and supporting market research. Additionally, the officer will assist in product configuration and perform monthly invoice reconciliations.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Cermati Fintech Group (CFG) is a fast growing financial technology company group established in April 2015. We're on a mission to build a more inclusive financial future by making financial products more accessible to people across Indonesia. Our businesses span a wide range of services including financial product aggregation, financing, cash loans, insurance brokerage, as well as mutual fund and bond investments. We launched our first product, Cermati, a financial services aggregator, in 2015. Since then, we've expanded rapidly with the introduction of Indodana (cash loan platform) in 2017, Cermati Protect (insurance brokerage) and Cermati Invest (investment platform) in 2019. In 2024, we introduced a new financing service through Indodana Finance, and rebranded our cash loan platform to Indodana Fintech further strengthening our ecosystem of digital financial solutions. 🔗 Learn more about us at https://cermati.group/

About the Role

Company Description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

Job Description

Handle Product Masterfile and other integration related queries with clients and internal stakeholders
Coordinate with BI and/or Product team to solve discrepancy on data reconciliation and make sure the data recorded in the system is up to date
Drive analysis and insight on current products and support market research on targeted client
Assist in product configuration based on business requirements, analyze changes and making sure the end-to-end results are per expectation
Perform monthly invoice reconciliation for existing clients and partners
Compile documentation such as correspondence and legal documentation to ensure projects are tracked properly
Coordinate with the Claims and CS team to resolve problems/ blockers regarding claims/ queries from clients
Report to Business Development Managers in providing support for proposal preparation among other key activities
Liaise with the Business Development Managers in providing support

Qualifications

Minimum Bachelor Degree from Business related major from reputable universities.
Detail oriented and proficient in using Microsoft office
Preferably have exposure in a similar Business Development or Sales Support role
Preferably having work experience in consulting firm as analyst, insurance company or any tech company will be a plus point
Ability to effectively manage multiple tasks of varying complexities and meet deadlines
Willing to learn new things and adapt with fast paced environment
Analytically proficient and highly experienced with conducting analysis

Key Skills

Detail OrientedMicrosoft OfficeBusiness DevelopmentSales SupportAnalytical SkillsData ReconciliationProduct ConfigurationMarket ResearchDocumentationClient CoordinationProblem SolvingInvoice ReconciliationAdaptabilityCommunicationTeam CollaborationTime Management