Manager, QA/QC

1/17/2026

Lead QA teams in executing quality management activities across Duty Free regions. Collaborate with stakeholders on product safety and resolve production-related issues.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Centric Brands LLC is a global leading lifestyle brand collective that has unparalleled expertise in product design, development and sourcing, retail and digital commerce, marketing, and brand building. Centric designs, sources, markets, and sells high-quality products in the kids, men’s and women’s apparel, accessories, beauty, and entertainment categories. The Company’s portfolio includes licenses for more than 100 iconic brands, including Airwalk®, Calvin Klein®, Tommy Hilfiger®, Nautica®, and Under Armour® in the kid’s category; Buffalo®, Faherty®, Hervé Léger®, IZOD® and Joe’s Jeans® in the men’s and women’s apparel category; All Saints®, Coach®, Frye®, Hunter®, Kate Spade®, Michael Kors®, and Vince® in the accessories category; and in the Sports & Entertainment category, Disney®, Marvel®, Messi®, Nickelodeon®, and Warner Brothers® among many others. The Company also owns and operates Avirex®, Fiorelli®, Hudson®, Robert Graham®, and Taste Beauty® and operates joint venture brands, Favorite Daughter, Jennifer Fisher, and Preston Lane. The Company’s products are sold through leading mass-market retailers, specialty and department stores, and online. The Company is headquartered in New York City, with U.S. offices in Los Angeles and Greensboro, and international offices in Asia, Europe, Montreal, and Toronto. Centric Brands social impact efforts are centered around our commitment to serve and uplift the communities where we live and do business. Through our collective volunteerism and contributions, we are dedicated to making a caring and lasting impact on the world around us. For more information about Centric Brands, please visit www.centricbrands.com.

About the Role

About Us

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Specific Responsibilities Would Include:

Leading QA teams oversees Duty Free regions; Egypt, Kenya and Jordan, in execution of quality management activities to meet or exceed customers’ expectation.

Drive execution based on established SOPs to comply with customers’ quality requirements
Oversee QC inspection schedule to ensure appropriate manpower allocation
Coach and train QA/QC associates on inspection protocols, procedures and report writing
Collaborate with relevant stakeholders on matters relating to product safety, product testing, product integrity and social compliance
Coach and train factory partners on good manufacturing practices to drive continuous improvement on quality management in manufacturing process
Lead trouble shooting in conjunction with factory partners to resolve production related issues. Escalate issues to upper management and merchandising partners on a timely manner.
Investigate on customer’s complaints with root cause analysis; and develop corresponding CAPs to drive improvement
Develop regular KPI reporting and follow actions to drive continuous improvement
Lead on-boarding training to new vendors/factories
Champion performance management in managing goal setting and performance review. Develop success plan and corresponding follow up actions.

Our Best Fit Candidate Would Have:

Competency Requirements (if applicable)Leadership Commitments:

Inspire Others
Grow Talent
Advance DE&I
Spark Ownership

Behavioral Competencies:

Decision Making.
Communication.
Collaboration.
Conflict Management and Problem Solving.
Driving Execution.

Language Proficiency:Fluent in: English

Specific Working ConditionsFrequency of Travel: As required.

Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.

Centric Brands is an Equal Opportunity Employer.

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Key Skills

Quality ManagementInspection ProtocolsProduct SafetyProduct TestingSocial ComplianceManufacturing PracticesTroubleshootingRoot Cause AnalysisKPI ReportingTrainingPerformance ManagementCollaborationCommunicationDecision MakingProblem SolvingExecution