Clinical Care Attendant- Kettlestone Express Care - Waukee - CMA/EMT/LPN/Paramedic

Overview

UnityPoint Health

Clinical Care Attendant

Express Care - Waukee Kettlestone Express

Monday-Friday - 3 x 12 hour shifts + holiday/weekend rotation

Full-time + benefits

$5,000 sign on bonus offered to external candidates 

Find out more about this clinic here

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

The Clinical Care Attendant supports providers by assisting with clinical and administrative tasks in a fast-paced outpatient setting. This role includes patient intake, vital sign collection, performing point-of-care tests, assisting with procedures, and ensuring a smooth patient experience from arrival to checkout. The attendant acts as a key team member, facilitating communication between patients, providers, and staff while maintaining compliance with clinic policies and regulatory standards.

Key Responsibilities:

• Greet, register, and room patients; collect vital signs and patient history.

• Assist providers with clinical procedures and perform point-of-care testing as directed.

• Provide patient education and comfort, review after-visit instructions, and conduct follow-up calls.

• Maintain exam rooms, medical supplies, and clinic logs per protocol.

• Communicate with patients, providers, pharmacies, and staff effectively.

• Ensure compliance with HIPAA, OSHA, CLIA, and safety standards.

• Participate in clinic meetings, trainings, and quality improvement initiatives.

• Perform additional duties as assigned to support clinic operations.

Qualifications

• High school diploma or equivalent.

• Current Iowa certification as EMT, Paramedic, LPN, or CMA.

  • CMA must have certification through AAMA, NHA, NCCT or AMT (RMA) and have completed an accredited program

• CPR/BLS certification required.

• Clinical experience preferred.

• Basic computer proficiency; familiarity with EHR systems preferred.

• Strong communication, organizational, and teamwork skills.

• Commitment to patient-centered care and cultural sensitivity.