Security - Guest Services

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Argosy Casino Riverside is currently looking for a Security Officer to join the team.

• Provide security on assigned casino or landing area:  maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer.
• Patrol of parking lots.
• Provide security escorts for all monetary transfers, fills, and credits.
• Oversee customer boarding and disembarking:  provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor.
• Provide assistance to customers:  give directions, call cabs, assist with car trouble, etc
• Provide special assistance to disabled patrons as necessary.
• Assist with table and slot drops.
• Observe hard count crew doing the slot drop and transports tokens to hard count room.
• Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.
• Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities.
• Serve as dispatcher.
• Dispatch other officers to various assignments and maintains activity log sheets.
• Watch and record monitors.
• Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or G.E.D. 
• Preferably six months related experience and/or training.

LANGUAGE AND COMMUNICATION SKILLS

Ability to prepare, read and interpret documents. Ability to write reports and correspondence. Ability to speak and communicate effectively with individuals and before groups of people.

MATHEMATICAL SKILLS

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 

LICENSING

Must be able to qualify for any and all licenses or permits required by local, state or federal law.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee may work in outside weather conditions.  The employee may occasionally work in high, precarious places and is occasionally exposed to fumes or airborne particles and vibration.  The noise level in the work environment is usually very loud. Employee could be exposed to an environment containing unrestricted secondhand tobacco smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY