Question
Full-time
0-2

Spa Therapist

1/18/2026

As a Spa Therapist, you will provide a wide range of high-quality spa treatments and ensure guests experience exceptional care and comfort. You will also maintain hygiene standards and assist with daily operations.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Relais & Châteaux is an exceptional worldwide collection of 580 unique, independently operated hotels and restaurants, united by strong values and a devotion to excellence across every aspect of hospitality.  Originating in France in 1954, and now present in 65 countries, the Association works to celebrate the distinct art de vivre of every global destination. Led by passionate hoteliers, chefs and restaurateurs, each of its properties cultivates a meaningful sense of place by nurturing its individual cultural, gastronomic and environmental heritage and collaborating with local artisans.  With many of its properties run by families, who pass their savoir-faire down from one generation to the next, Relais & Châteaux represents an evolving legacy of memorable travel experiences, in harmony with all life on Earth.
About the Role

Company Description

Spa Therapist

Palé Hall, North Wales – New Spa & Gym Opening

A Rare Opportunity in a Remarkable Setting

Set against the stunning backdrop of Snowdonia National Park, Palé Hall is a destination for luxury and refined service. This historic Victorian mansion, home to 22 exquisite bedrooms, is at the start of a significant new chapter – with bold ambitions to become one of the UK’s leading country house hotels, renowned for fine dining and exceptional hospitality.

Why Palé Hall?

  • Work in one of the UK’s top Five Red Star country house hotels

  • Michelin Green Star and Michelin Key accolades – with more on the horizon

  • Supportive, inspiring environment with opportunities for career growth

  • Be part of a project with genuine ambition and creativity at its heart

📧 Ready to join us?
Send your CV to to find out more.

🌐 Visit: www.palehall.co.uk
📸 Follow us: @palehallhotel on Instagram

Job Description

Role Overview

As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.

Key Responsibilities

  • Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.

  • Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.

  • Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.

  • Advise guests on aftercare, treatment benefits, and suitable home-care products.

  • Support spa reception and guest flow when required, ensuring smooth daily operations.

  • Uphold all health, safety, and sanitation regulations.

  • Assist with the opening and closing procedures for the spa and gym.

  • Maintain accurate treatment records and support the management team with stock control.

 

 

 

Qualifications

Requirements

  • Recognised Level 3 beauty or massage qualification (or equivalent).

  • Previous experience in a luxury spa or wellness environment is preferred.

  • Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.

  • Excellent communication, guest-care, and interpersonal skills.

  • Professional, calm, and well-presented, with the ability to work independently and as part of a team.

  • Commitment to maintaining exceptional standards of hygiene and service.

Additional Information

What We Offer

  • Competitive salary.

  • Share of gratuities.

  • Supportive and collaborative team environment.

  • Free on-site parking.

  • Relais & Châteaux and Pride of Britain discounted stays.

  • Opportunities for further training, development, and brand partnerships.

  • Access to the new spa and gym facilities.

 

  • Department: Spa & Leisure
  • Key Skills
    Spa TreatmentsMassagesFacialsBody TherapiesGuest CareHygiene StandardsCommunication SkillsInterpersonal SkillsAttention To DetailHolistic WellbeingProfessionalismTeamworkCalm DemeanorAftercare AdviceStock Control
    Categories
    HospitalitySports & RecreationHealthcareCustomer Service & Support
    Benefits
    Competitive SalaryShare Of GratuitiesSupportive And Collaborative Team EnvironmentFree On-Site ParkingDiscounted StaysOpportunities For Further Training And DevelopmentAccess To New Spa And Gym Facilities
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