Warehouse Lead
1/19/2026
The Warehouse Lead will be responsible for leading the warehouse team, interfacing with customers, and managing inventory. The goal is to deliver excellent customer service while ensuring order accuracy and safety compliance.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
Description
Are you team player and a problem solver? Do you have a knack for customer service and are comfortable in a fast-paced environment? If so, we want you to join our team as a Warehouse Lead at FORSHAW!
FORSHAW is seeking a solutions-oriented and highly organized individual to join our team as a Warehouse Lead for the Richmond branch. In this role, you will be responsible for leading the warehouse team, interfacing with customers, and inventory management. Your goal will be to deliver delightful customer service by communicating professionally and managing orders in ways that align with FORSHAW’s Mission, Vision, and Values.
The ideal candidate for this position will have a proven track record of excellent customer service, order accuracy, and the ability to operate warehouse equipment safely. You must have high attention to detail and be a strong team player to succeed in this role.
FORSHAW is a third-generation, family-owned and operated national pest control distribution business headquartered in Charlotte, North Carolina with eleven offices strategically located throughout the U.S. providing exceptional, hands-on service to our customers. Founded in 1961, FORSHAW is recognized as an industry leader that provides strategic solutions to help both our customers and vendor protect public health.
Requirements
- Handle all picking, packing and shipping of products via LTL and UPS
- Be responsible for inventory received, placement, product counts, and upkeep
- Maintain shipping documents before and after deliveries
- Establish and maintain good customer relations by communication in person with customers, providing information on ordering and delivery times
- Take customer product orders to back up Customer Service Rep and Salesperson
- Operate a forklift, pallet jack and other warehouse equipment
- Ensure all safety rules are strictly observed
- Comply with all DOT and OSHA regulations
- Other duties as assigned
Qualifications
- 5 Years warehouse experience including forklift and pallet jack
- Basic computer experience
- High school diploma or equivalent
- Must be able to communicate effectively in English for safety and operational purposes
Physical Requirements
- Routinely bend, stoop, kneel, reach, and climb
- Ability to lift, carry, push, and pull objects and materials weighing up to 50 pounds
Summary of Benefits
- Competitive salary and a great career development opportunity
- 15 days paid time off in addition to a paid holiday schedule
- Comprehensive health, dental, vision, disability, and life insurance coverage
- 401(k) with Company match
- We like to have fun and encourage a work life balance!
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