Administraton Assistant

1/19/2026

The Administration Assistant will provide general administrative support, manage clinician appointments, and coordinate NDIS plans and service agreements. They will also liaise with participants, families, and external stakeholders while maintaining accurate records.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Ability Action Australia is an approved provider of NDIS registered therapeutic, positive behaviour and employment supports across Australia. Our dedicated team of clinicians provide a broad range of fast and tailored assessment and therapy services to improve people’s capabilities and support them achieving their goals. Our purpose is to provide ease of access, reliable health and wellbeing services that enable NDIS participants to get more out of life today. Ability Action Australia is part of MedHealth. MedHealth supports thousands of people every year to achieve better life and health outcomes through a unique combination of strengths, capabilities and resources which span employment, medical opinion, advisory, rehabilitation and return to work services. Delivering localised expertise in more than 300 locations across Australia, we are wherever our customer need us most, when they need us.

About the Role

Company Description

We are one of the largest providers to the NDIS, with a multi-disciplinary team approach, tailored to the needs and goals of our participants and their family.

Job Description

We are looking for an Administration Assistant who will be predominantly based at our Penrith clinic, with travel to other clinics across Sydney. This role will be a full time, 12-month contract. Casual positions may also be considered.

In this role you will:

Provide general administrative support including emails, calls and reporting
Book and manage clinician appointments
Coordinate NDIS plans, service agreements and funding tasks
Liaise with participants, families and external stakeholders
Maintain accurate records, compliance requirements and database updates

We offer you:

Great benefits including referral bonuses, extra leave purchase options and corporate discount
Competitive package with industry-leading salary, laptop, smartphone
Career growth through tailored training, professional development and pathways across Ability Action Australia and MedHealth
Supportive and positive culture with a purpose driven team focused on delivering outstanding service to NDIS participants

Qualifications

About you:

Empathetic, customer focused and passionate about supporting people with a disability
Strong work ethic with initiative and excellent time management
Confident communicator with experience in customer service or administration
Ability to build strong relationships with participants, families and stakeholders
Valid driver’s licence and willingness to travel to clinics across Sydney

Additional Information

Ready to join the team? Click Apply Now. No cover letter required.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

Leadership Opportunity: No

Job Status: Full Time

Key Skills

Administrative SupportCustomer ServiceTime ManagementCommunicationRelationship BuildingNDIS Coordination