Front of House Restaurant Manager - Hippie Fish at Centennial Plaza

Description

 We are seeking a highly skilled and experienced Restaurant Manager to oversee the daily operations of our high-paced dining establishment. The ideal candidate will have a deep understanding of hospitality, strong leadership abilities, and a passion for delivering exceptional guest experiences. This role requires meticulous attention to detail, effective team management, and a refined approach to customer service.

Key Responsibilities:

• Operational Oversight:
  • Manage daily restaurant operations to ensure a seamless and refined guest experience.
  • Maintain high standards of food quality, presentation, cleanliness, and service.
  • Ensure compliance with health, safety, and sanitation regulations.
• Guest Relations:
  • Greet guests, resolve complaints, and ensure overall guest satisfaction.
  • Foster a warm and welcoming atmosphere aligned with fine dining expectations.
  • Maintain a presence on the floor during service periods to oversee guest experiences.
• Staff Management:
  • Recruit, train, schedule, and supervise front-of-house staff, including hosts, servers, bartenders, and bussers.
  • Lead pre-shift meetings and ongoing training to uphold service standards.
  • Motivate and coach staff to deliver attentive and polished service.
• Financial & Inventory Management:
  • Monitor budget, revenue, and expenses to ensure profitability.
  • Oversee ordering, inventory, and cost control for beverages and non-food items.
  • Analyze sales data and adjust strategies to meet financial goals.
• Collaboration & Communication:
  • Work closely with the Executive Chef and kitchen team to ensure menu consistency and flow of service.
  • Coordinate with marketing teams for promotions, events, and seasonal offerings.
  • Maintain clear communication with ownership or senior management regarding performance and feedback.

    

Requirements:

• Proven experience as a restaurant manager, preferably in a fine dining or upscale environment.
• Exceptional customer service and interpersonal skills.
• Strong leadership, organizational, and decision-making abilities.
• Solid understanding of restaurant financials and operational controls.
• Knowledge of wine, spirits, and fine cuisine is highly preferred.
• Flexible schedule, including evenings, weekends, and holidays.

Physical Requirements:
• Ability to stand for extended periods while assisting guests.
• Ability to move, lift, or carry items up to 50 lbs.
• Comfortable working in a lobby environment with frequent guest interactions.

Education & Experience:

• Degree in Hospitality, Business Administration, or a related field (preferred).
• 3–5 years of restaurant management experience preferred.

Salary & Benefits:

• Competitive salary 
• Health, dental, vision, and other insurance
• 401K with company match
• PTO
• Team Member discounts at company properties