Customer Service Representative

1/20/2026

Serve as the primary point of contact for client inquiries and requests while providing accurate information and timely assistance. Resolve issues efficiently to ensure customer satisfaction and maintain strong client relationships.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

Swift7 Consultants is a dynamic and forward-thinking consulting firm committed to delivering exceptional solutions through strategic planning, innovation, and excellence in execution. Our team thrives in a collaborative, fast-paced environment where creativity and professionalism go hand in hand. We believe in empowering talent, fostering growth, and building long-term careers.

Job Description

We are currently seeking a motivated and reliable Customer Service Representative to join our team in Austin, TX. This role is ideal for individuals who enjoy working in a fast-paced, professional environment and take pride in providing exceptional support and service. As a key point of contact, you will play an essential role in ensuring positive client experiences and maintaining strong relationships.

Responsibilities

Serve as the primary point of contact for client inquiries and requests
Provide accurate information and timely assistance to customers
Maintain clear and professional communication across all interactions
Resolve issues efficiently while ensuring customer satisfaction
Document and update customer information as required
Collaborate with internal teams to ensure seamless service delivery

Qualifications

Strong communication and interpersonal skills
Professional demeanor and customer-focused mindset
Ability to multitask and manage priorities effectively
Strong organizational and problem-solving abilities
Reliability, punctuality, and attention to detail

Additional Information

Competitive salary
Growth opportunities within the company
Professional and supportive work environment
Ongoing training and skill development
Stable, full-time position with long-term potential

Key Skills

CommunicationInterpersonal SkillsCustomer FocusMultitaskingOrganizational SkillsProblem SolvingReliabilityPunctualityAttention to Detail