Community Development Coordinator

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

What we offer in return:

• A competitive salary + bonus
• 25 days annual leave
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Medical insurance for self and dependants; life cover and personal accident cover for self
• Seasonal social and charitable events
• Training and development
• Tools and equipment for remote working

Overall Role Summary

he Community Development team is responsible to developing and delivering engagement activities such as training and events for authors, peer reviewers and editors. Reporting to the Director of Community Development this role will actively contribute to the team strategy through:

• Coordination of external events for authors, peer reviewers, and editors
• Data collection, analysis, and communication of trends for all researcher development and outreach projects
• Assist in the development and maintenance of materials for researcher events
• Ensure agreed processes are followed, with high standards of accuracy/quality

Key Accountabilities

• Coordinate Community Development-led activities including managing the annual calendar for events, and planning for the delivery of outreach sessions to external stakeholders 
• Responsibility for administration of the program activities including information management, note taking, project management, creation of powerpoints and other collateral 
• Establishing strong partnerships with colleagues in the Commercial, Marketing and Editorial teams  
• Deliver information for reporting and tracking team activity in a timely and accurate manner. 
• Assist the Community Development Director and regional Associate Directors in analysing and reporting on the results of initiatives and activities using the full suite of tools available. 
• Managing the Community Development Portal and SharePoint site ensuring that materials are maintained, discoverable, and kept current. 
• Assist the team with Editor events including, but not limited to, the liaising with colleagues to confirm speakers, scheduling of events, registration, and managing the technology. 
• Contribute to discussions with new ideas and actively look for ways to improve existing processes.  
• Be accountable for managing own learning, taking responsibility to identify and develop skills gaps and developing an appropriate level of systems knowledge, communications skills, and sector awareness as a foundation for further development.  

Knowledge and Qualifications

The ideal candidate will have:

• Exceptional organisational skills
• Project management skills
• Presentation design skills
• Public speaking experience
• Ability to work autonomously
• Knowledge and ability with IT systems including core MS Office packages (Word, Excel, Power Point)
• Strong verbal and written communication skills

Skills and Behaviours Required

• Effectively gathers, analyses, and relays information related to projects and KPIs
• Excellent verbal and written communication skills
• Able to design and update our online platforms (SharePoint, Portal)
• Works collaboratively with others to build strong partnerships
• Supports the implementation of change through positive behaviour and attitude
• Ability to identify inefficient processes and develop new ideas that improve work processes or results
• Ability to work on multiple projects and meet all deadlines
• Able to use business acumen gained from learning and past experiences to improve day to day working
• Focused on self-development

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

You must have the right to work and live in the UK

The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our Milton Park, Oxfordshire office to ensure that as a balanced worker they can make it to our office location 3 days per week.

Being Yourself at Taylor & Francis 

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. 

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor. 

If you have a disability, or face another barrier,  and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact Ivy Ma. Your request will be reviewed and considered in the strictest confidence.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers