Question
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Operations Executive

1/20/2026

The Operations Executive will audit incoming invoices from 3PL providers and vendors, calculate driver earnings, and investigate discrepancies in billing. They will also update the Transportation Management System and generate reports on freight spend and driver efficiency.

Working Hours

45 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
GoGoX is a leading on-demand logistics and transportation platform in Asia. We operate in over 340 cities across six countries and regions, including Mainland China, Hong Kong, India, Singapore, South Korea and Vietnam. Our mission is to use technology to power the logistics industry’s transformation by providing simple and efficient customer-focused solutions. Services include platform services (real-time delivery for individuals), enterprise services (custom-made solutions for SMEs & large corporations), as well as value-added services (fuel cards and EV rentals). For any enquiries, please send us an email at info.hk@gogox.com (Hong Kong) info.sg@gogox.com (Singapore) info.kr@gogox.com (South Korea) info.in@gogox.com (India) info.vn@gogox.com (Vietnam)
About the Role

What You Will Deliver

  • Audit incoming invoices from third-party logistics (3PL) providers and vendors against internal delivery logs and dispatch records.
  • Calculate and update driver earnings, bonuses, or reimbursements based on completed routes, fuel receipts, and performance metrics.
  • Identify and investigate "mismatches" between billed amounts and operational data (e.g., missed deliveries, extra stops, or waiting time).
  • Update the internal Transportation Management System (TMS) or operational database to ensure all trip data is ready for final approval by the Finance team.
  • Generate weekly reports on freight spend, driver efficiency, and vendor accuracy.
  • Perform any other duties as assigned

Who You Are

  • Diploma or above in Logistics, Transportation, Supply Chain Management or related disciplines
  • Previous experience in logistics, supply chain, or fleet operations is highly preferred
  • Strong ability to spot errors in large datasets and complex spreadsheets
  • Proficient in Chinese and English typing
  • Fundamental Microsoft Office knowledge and experience, especially in Excel and Google Sheet
  • Have a knowledge of TMS/WMS will be a plus
  • Enthusiastic about logistics, e-commerce and project-based operations
  • Willing to work on the roster and shift basis
  • Ability to professionally resolve billing disputes with drivers and external vendors.
  • Good command of Cantonese and English
  • Fresh graduates are also welcome

Working Hour

  • 9 hours in between 8am and 7pm
  • 5-day work week in between Monday and Sunday


 
Key Skills
LogisticsTransportationSupply Chain ManagementData AnalysisMicrosoft OfficeExcelGoogle SheetsTMSWMSBilingualProblem SolvingAttention to DetailCommunicationE-commerceProject ManagementBilling Dispute Resolution
Categories
LogisticsTransportationManagement & Leadership
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