Question
Full-time
2-5

Spa Therapist

1/20/2026

The Spa Therapist will perform a variety of treatments tailored to guest needs and ensure exceptional guest experiences through professional and personalized interactions. They will also maintain treatment rooms and collaborate with wellness teams to enhance guest satisfaction.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With  touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

Spa Treatments

  • Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
  • Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest Experience & Care

  • Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
  • Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational Support

  • Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
  • Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
  • Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team Collaboration

  • Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
  • Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards.
  • Observe all brand/operating standards and/or LQA.
  • Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
  • Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
  • Perform any other duties and responsibilities that may be assigned.

Qualifications

  • Certified as Spa Therapist
  • With 2-5 years of experience in the same field in hotel industry
  • With good English communication skills
  • With pleasing personality and a well focused individual
  • Able to handle pressure at work and capability to multi-task
  • Job-Category: Wellness & Recreation
  • Job Type: Permanent
  • Job Schedule: Full-Time
  • Key Skills
    Spa TreatmentsGuest ExperienceOperational SupportTeam CollaborationCommunication SkillsPressure HandlingMulti-taskingHygiene StandardsSafety ProtocolsProduct RecommendationsTraining ParticipationService RecommendationsCleanliness MaintenanceTherapy KnowledgePersonalized ServiceProfessionalism
    Categories
    HospitalitySports & RecreationCustomer Service & Support
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