Question
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Indirect Processor 1

1/21/2026

The Indirect Processor 1 is responsible for processing and originating indirect loan applications, ensuring compliance with regulations, and verifying loan files. Additional duties include analyzing documentation and acting as a primary contact for vendors.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Sunward is one of New Mexico’s largest credit unions, serving 170,000+ members and managing more than $4.1 billion in assets. Formed in 1948 by employees of Sandia National Laboratories, Sunward’s footprint now spans 16 branches in New Mexico, with one in Durango, Colorado, and one in Livermore, California. Sunward has been named by Forbes as a Best-in-State credit union for six consecutive years and ranked in America's Best Regional Bank & Credit Unions by Newsweek three years in a row. Members enjoy access to leading checking, savings, business, mortgage, auto, and investment services. Learn more and apply today at gosunward.org. Sunward is federally insured by the National Credit Union Administration (NCUA) and is an Equal Housing Lender. We’re Hiring! Build Your Career at Sunward Sunward's exceptional culture sets us apart. By attracting and retaining top talent, we are building a financial institution that can transform lives. For our employees, it’s not just about completing transactions; it’s also about building relationships. We’re helping members realize their dreams, achieve their goals, and secure their futures. Check out current openings at gosunward.org/careers/ Let’s Connect • Facebook: Facebook.com/gosunwardcu • Instagram: Instagram.com/gosunwardcu Sunward is federally insured by NCUA and is an Equal Housing Lender. Sunward has no responsibility for any external website. It neither endorses the information, content, presentation, or accuracy nor makes any warranty, express or implied, regarding any external site.
About the Role

Description

Job Summary:

Plays a pivotal role in processing and originating of indirect loan applications.


Essential Job Duties:


General loan responsibilities:

  • Process loans are initiated by third party partners.
  • Verify loan files for accuracy, completeness and to ensure compliance with all federal and state requirements including but not limited to interest rate, collateral value, payment calculation, payment schedule.
  • Input loan data into the system.
  • Analyze supporting documentation, utilize credit reports to verify accuracy of loan application, and forward non-automated response loans to Loan Officer for underwriting.
  • Verify and inspect collateral offered. 
  • Calculate loan payments, determine loan to value (LTV) and make loan changes to secure a clear lien position.
  • Conducting callbacks to members and dealers
  • Perform other duties as assigned by management.


Indirect Consumer Loan Responsibilities:

  • Indirect lending duties also include:
  • Verify dealer reserve fees and promotional charges.
  • Open new membership accounts as needed.
  • Act as primary contact for vendor to verify current membership and/or pre-approved loan status.
  • Fund completed loan requests.



Requirements


Required Skills/Abilities:

  • Excellent interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
  • Strong analytical and problem-solving skills.  


Knowledge:

  • Basic knowledge of consumer loan products, regulations, and market trends
  • Basic knowledge of compliance with federal and state lending regulations (e.g., Equal Credit Opportunity Act, Fair Lending, Truth in Lending Act)


Education and Experience:

  • Minimum one year’s experience in financial institutions or related experience
  • Minimum high school diploma/GED or more than one year of related experience 


Physical Requirements: 

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 5 pounds at times.  


Key Skills
Interpersonal SkillsOrganizational SkillsAttention To DetailMicrosoft OfficeInformation TechnologyDigital CommunicationAnalytical SkillsProblem-Solving Skills
Categories
Finance & AccountingCustomer Service & SupportAdministrative
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