Corporate Parts Manager

Description

About SS Equipment

SS Equipment is a multi-location agricultural equipment dealership serving customers across Washington and Oregon. We support our customers with parts, service, wholegoods sales, and precision technology solutions. Our culture is hands-on, team-oriented, and built around customer uptime.

Position Summary

The Corporate Parts Manager leads parts operations across all SS Equipment locations. This role is responsible for driving consistent parts processes, inventory accuracy, sales growth, customer service standards, and team development across the organization. The Corporate Parts Manager partners closely with store leadership and corporate departments (Service, Sales, Accounting, IT/Systems) to ensure parts is run efficiently, profitably, and with strong internal controls.

Benefits for Full-Time Employees:

• 80 hours vacation in first year
• 60 hours sick pay available in first year
• 8 paid holidays
• Health, Dental, Vision & Basic Life Insurance (within 60 days)
• 401k + match (after 6 month waiting period)

Key Responsibilities

Leadership & Team Development

• Lead and support parts teams across all locations, including coaching, training, and performance management.
• Establish clear expectations for customer service, responsiveness, accuracy, and professionalism.
• Develop a strong bench of parts talent through onboarding, ongoing training, and succession planning.
• Coordinate and deliver training on processes, reporting, and system best practices.

Operational Excellence & Standardization

• Create and enforce consistent parts department SOPs across stores (receiving, binning, picking, returns, credits, special orders, and stock orders).
• Drive disciplined execution of recurring parts controls and reporting (on-hand quantity, bin location accuracy, missing price maintenance, etc.).
• Improve workflow efficiency and accountability through standard routines and follow-through.

Inventory Management & Controls

• Own overall inventory strategy: stocking levels, turns, fill rate, obsolescence management, and cycle count discipline.
• Ensure accurate receiving, bin location integrity, and on-hand accuracy to reduce write-offs and shrink.
• Lead annual and interim inventory activities, including variance research and corrective action plans.
• Manage returns programs and vendor credits to maximize recovery and reduce aged inventory.

Financial Performance & Reporting

• Drive parts sales, gross profit, and expense control across the organization.
• Monitor KPIs and store-level performance; identify issues early and implement corrective actions.
• Partner with Accounting and leadership on budgeting, forecasting, and financial accountability.

Systems, Data, and Process Improvement

• Leverage dealership systems (e.g., DIS Quantum/Analytics) to improve execution, reporting, and visibility.
• Coordinate with internal stakeholders to implement practical improvements that reduce manual work and errors.
• Support parts-related customer tools and digital initiatives (invoice access, ecommerce and online parts efforts, etc.).

Vendor & Manufacturer Support

• Maintain strong working relationships with CNH/New Holland and key shortline vendors.
• Ensure compliance with OEM programs, returns policies, ordering guidelines, and parts marketing initiatives.
• Collaborate with Service on warranty-related parts processes and documentation requirements.

Requirements

Qualifications

Required

• 5+ years of parts management experience (equipment, heavy truck, automotive, industrial, or similar).
• Proven ability to lead teams across multiple locations or departments.
• Strong understanding of inventory controls, receiving, bin accuracy, cycle counting, and returns/credits.
• Comfortable with business systems and reporting; strong Excel skills.
• Excellent communication skills and ability to drive adoption and accountability.
• Valid driver’s license and ability to travel between store locations.

Preferred

• Experience in agricultural equipment parts (New Holland/CNH experience a plus).
• Experience with dealership ERP systems (DIS/Quantum or similar).
• Demonstrated success improving parts KPIs (turns, fill rate, obsolete %, inventory accuracy, GP).
• Familiarity with ecommerce parts operations and customer-facing parts tools.