Customer Service Representative

Park 6 Logistic is a forward-thinking logistics and operations company committed to delivering efficiency, reliability, and premium service across every interaction. We believe strong brands are built through meaningful human connections, and we are continuously investing in talent that represents our values with professionalism and integrity.

We are seeking a motivated and detail-oriented Customer Service Representative to join our team in Austin, TX. This role is ideal for individuals who are professional, organized, and customer-focused. The Customer Service Representative will serve as a key point of contact between the company and its clients, ensuring accurate information flow, timely responses, and a positive service experience.

Responsibilities

• Serve as the primary contact for customer inquiries via phone and email

• Provide accurate information regarding services, orders, and account status

• Resolve customer concerns in a professional and efficient manner

• Maintain detailed and organized records of customer interactions

• Coordinate with internal departments to ensure timely issue resolution

• Follow established procedures to ensure service quality and consistency

• Support daily administrative and customer service operations as needed

• Strong verbal and written communication skills

• Professional demeanor with a customer-first mindset

• Ability to manage multiple tasks and prioritize effectively

• High level of attention to detail and organization

• Comfortable working in a fast-paced, structured environment

• Reliable, punctual, and team-oriented

• Competitive salary ($41,000 – $45,000 per year)

• Growth opportunities within the company

• Professional and supportive work environment

• Skill development and internal training

• Stable, full-time position