Senior Technical Project Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior Technical Project Manager 

Global Office Technology (GOT) Program

Overview

As a Senior Technical Project Manager within Salesforce’s Global Office Technology (GOT) program, you will serve as a senior individual contributor responsible for leading some of the company’s most complex, global infrastructure initiatives. The GOT program oversees global office expansions, lifecycle management (technology refresh), and critical changes to Salesforce’s office IT infrastructure and backbone data center environments.

You will operate with a high degree of autonomy and accountability, partnering across Business Technology (BT) Platform Engineering, BT Product & Engineering, Enterprise Security, Operations, and external vendors to deliver infrastructure and security programs from strategy through execution. This role requires deep technical fluency, strong program leadership, and the ability to influence without authority across highly matrixed, global teams.

Your Impact

• Own end-to-end delivery of large-scale, multi-region infrastructure and security programs with minimal oversight

• Drive scope, schedule, financials, and risk management in alignment with business and technical objectives

• Anticipate and resolve cross-team dependencies, escalations, and delivery risks before they impact outcomes

• Balance competing priorities and constraints while facilitating technical trade-off decisions

• Establish and reinforce program governance, delivery standards, and operating rhythms

• Coach and influence project leads and engineering partners on BT project management best practices

• Build trusted, executive-ready relationships across globally distributed, matrixed teams

• Clearly communicate program status, risks, and business value to senior technical and non-technical stakeholders

Required Experience & Skills

• 5–8 years of progressive experience in technical program or project management, with demonstrated IC-level ownership of complex initiatives

• BS/BA in Information Technology or equivalent practical experience

• Strong working knowledge of Agile delivery methodologies and hybrid delivery models for infrastructure programs

• Proven success leading enterprise infrastructure and/or security programs at scale

• Exceptional communication skills with the ability to synthesize and present complex technical topics clearly

• Demonstrated ability to operate independently, drive execution, and deliver results in ambiguous environments

• Strong stakeholder management, negotiation, and conflict resolution skills

• Ability to articulate business impact, customer value, and technical outcomes to senior audiences

• High emotional intelligence and a collaborative leadership style
   

Project Management Expertise:

• Scope, schedule, and dependency management

• Financial forecasting and budget tracking

• Risk, issue, and change management

• Resource and capacity planning

Desired Experience & Skills

• Experience with the Salesforce platform and internal BT services

• Public cloud experience (AWS, GCP, Azure) and infrastructure-as-a-service (IaaS)

• Knowledge of enterprise networking, internet technologies, and relational databases

• Active PMP and/or Agile Certified Practitioner (ACP) certification

Senior TPM Role Expectations

• Recognized as a subject-matter expert in technical program delivery

• Influences outcomes across organizations without formal authority

• Owns programs with high ambiguity, scale, and business impact

• Raises the bar for delivery rigor, operational excellence, and cross-team collaboration

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.