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Field Representative

1/21/2026

The Field Representative is responsible for managing client accounts and ensuring their needs are met while identifying opportunities for business growth. This includes developing strong client relationships and collaborating with internal teams to deliver exceptional service.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Texas Wood Supply began in 1979 as Valley Carpenters Inc. in Mission, TX, later becoming South Texas Moulding Inc. and moving to Donna, TX in 1984. It was the first company south of San Antonio to produce hardwood moulding, meeting the needs of the growing residential market. Expanding from 1 to 7 locations in the '90s and 2000s, including Brownsville, Mission, Corpus Christi, Laredo, Houston, and San Antonio, TWS has produced over 500 million feet of moulding. From humble beginnings with one moulder and rip saw, TWS now operates with advanced equipment, over 100 employees, and decades of experience, offering mouldings, cabinets, doors, plywood, millwork, and more.

About the Role

Description

Field Representative

The Field Representative is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and identifying opportunities for business growth. This role involves managing client accounts, coordinating with internal teams, and delivering exceptional service to maximize customer satisfaction and retention.

Key Responsibilities:

Client Relationship Management:

Serve as the primary point of contact for assigned accounts.
Develop and maintain strong, long-term client relationships.
Understand client needs, challenges, and business goals to provide tailored solutions.

Sales & Business Development:

Identify opportunities for upselling and cross-selling products/services.
Work with the sales team to meet revenue targets and business objectives.
Develop proposals, presentations, and contract negotiations.

Account Management & Strategy:

Ensure timely delivery of solutions and services based on client expectations.
Monitor key account performance and provide regular reports.
Develop strategic account plans to drive customer satisfaction and loyalty.

Internal Coordination & Communication:

Collaborate with internal sales and production teams to meet client needs.
Communicate client feedback and concerns to relevant departments for resolution.

Reporting & Documentation:

Maintain accurate records of client interactions, agreements, and sales activities in CRM systems.
Provide regular updates to leadership on account performance and potential risks.

Qualifications:

Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
2-5 years of experience in account management, sales, or customer service, preferably in the construction industry.
Bilingual in English and Spanish
Strong communication, negotiation, and interpersonal skills.
Ability to manage multiple accounts and prioritize tasks effectively.
Experience with CRM software.
Strong analytical and problem-solving abilities.

Key Skills

Client Relationship ManagementSalesBusiness DevelopmentAccount ManagementStrategyInternal CoordinationCommunicationNegotiationInterpersonal SkillsCRM SoftwareAnalytical SkillsProblem-SolvingBilingualCustomer SatisfactionRetentionProposal Development