Question
2-5

Parts Coordinator

1/21/2026

The Parts Coordinator will manage the Parts Department, ensuring effective workflows and communication with vendors and team members. They will also handle invoicing, returns, and customer inquiries to support a positive repair experience.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Allard Collision is a four location MSO based in the Phoenix area with locations in Chandler, Mesa, Casa Grande, and North Phoenix. Allard Collision was founded by John Allard on April 1st, 2011 and has built a strong reputation over the years in the state of Arizona. Allard Collision focuses on the customer experience and attention to detail. Allard is a member of the OpenRoad Collision network of repair shops.
About the Role

Description

Position Overview:


As part of the Open Road Collision group DBA Allard Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident condition while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, solutions - driven individual to join our team as a Parts Coordinator.


Key Responsibilities:

  • Take full ownership of the establishment, management, and growth of the Parts Department.
  • Identify and implement effective workflows to ensure operational excellence.
  • Communicate regularly with vendors, service advisors, estimators, and technicians.
  • Handle parts invoicing, returns, and follow-ups.
  • Collaborate with our central parts ordering department to ensure accuracy and efficiency.
  • Investigate and resolve departmental concerns, routing issues to the appropriate personnel.
  • Respond to special requests and ensure overall department efficiency and organization.
  •  Engages with customers in a professional and friendly manner to address parts-related questions and support a positive repair experience. 


Why Work With Us?

  • Team-oriented culture
  • I-CAR Gold Certified
  • OEM Certified
  • Streamlined workflow for increased earning potential
  • Opportunities for professional growth and certification
  • Competitive compensation and benefits (discussed upon interview)
  • Commitment to safety, quality, and a positive work environment

Requirements


  • High school diploma or equivalent required.
  • Minimum of 2 years' experience in a parts-related role.
  • Prior experience in the collision repair industry is a strong plus.
  • Excellent organizational skills with high attention to detail.
  • Strong interpersonal and communication skills; a positive, team-oriented attitude is essential.
  • Proficiency in Microsoft Office Suite and adaptability to learn other software platforms.
  • Must be able to lift up to 50 lbs. and remain on your feet for extended periods.
Key Skills
Organizational SkillsCommunication SkillsCustomer ServiceParts ManagementWorkflow ImplementationProblem SolvingTeamworkAttention to DetailMicrosoft OfficeCollision Repair Knowledge
Categories
Customer Service & SupportManufacturingLogisticsTradesAdministrative
Benefits
Competitive CompensationProfessional GrowthCertification Opportunities
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