Bilingual Customer Service Clerk (English/Spanish)

Description

America’s Auto Auction – North Houston

Ready to join a fast-moving team that keeps the used-car industry running? America’s Auto Auction is looking for a high-energy, customer-obsessed Bilingual Customer Service Clerk who loves helping people, staying organized, and making every interaction count.

If you thrive in a busy environment and enjoy being the go-to person who keeps things running smoothly, this is your moment.

What You’ll Do

• Be the friendly, helpful face of the auction
• Deliver top-tier service with a hands-on, can-do attitude
• Answer calls and guide customers with confidence
• Assist with front-counter checkout and payment collection
• Scan, file, and organize documents like a pro
• Keep customer records accurate and up to date
• Make sure printers and office equipment are ready for sale day
• Support block clerks and help locate vehicles when needed
• Apply vehicle charges as directed
• Keep your workspace clean, organized, and efficient
• Spot issues early and communicate them quickly
• Jump in wherever the front office needs support

Requirements

  What You Bring

• High School Diploma
• Previous office or customer service experience
• Strong organizational skills and attention to detail
• A positive, self-driven attitude
• Computer proficiency
• Fluent in English and Spanish
• Excellent time-management skills
• Ability to work independently and as part of a team
• Comfortable working at a desk for extended periods