Question
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Call Center Rep

1/22/2026

As a Call Center Representative, you will answer calls from potential customers interested in our products and educate them on the offerings. You will also work with internal departments to enhance the customer experience and deliver exceptional service.

Working Hours

18 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Rare Collectibles TV specializes in marketing to the coin and collectibles connoisseur where ever they consume content. Our years of experience in producing documentary video content allows for distribution across multi channels. Our goal is to introduce rare, interesting and historical items to consumers throughout the content ecosystem. Our customer’s collections are what matters most. It is with this core belief in mind that Rare Collectibles TV was founded in 2014. Based in California, our team works tirelessly with our numismatic network in order to ensure that collectors receive only the highest caliber coins, regardless of location. Our passion for numismatics goes beyond supplying collectors with high quality, valuable coins. We also understand that every collection weaves a unique story to tell, which is why we are dedicated to providing collectors with all educational information that relates to their collection. Our service is providing the perfect coin for collectors! Our dedicated team of numismatists work tirelessly to provide only the highest quality coins. Our mission is to collaborate with collectors so that we can curate their personal dream collection with the most eye appealing coins available on the market. We believe that there are two crucial components to every collection, its value and its history. That is why we approach every numismatic collection as a learning experience. Every coin a collector receives from Rare Collectibles TV’s vast selection has been inspected and approved as a valuable numismatic asset by our experts. Once a collector has shown interest in a coin, it is our goal to provide them with as much significant information about that coin’s background and story as possible. After all, a collection can never be complete without both numismatic value and historical knowledge.
About the Role

Description

 

Description

RCTV is looking for Part-time Call Center Representatives to work on-site at our Torrance, CA location. This position is not remote. We are currently hiring for Saturday–Sunday shifts that starts 7:00AM-4:00PM. This role provides potential for growth within the department and company, as we actively identify strong performers for promotion. The RCTV Call Center operates 7 days a week, 365 days a year. Working weekends is required. The ability to work on a weekend-based schedule is essential. As a Call Center Representative, you will answer calls from potential customers interested in our products featured during our media ads 

Requirements

  • Answer incoming calls from potential customers.
  • Identify and address customer needs courteously and professionally.
  • Work with internal departments to enhance customer experience.
  • Educate customers on products featured in our televised shows.
  • Deliver an exceptional customer experience

Qualifications:

  • Strong verbal and written communication skills.
  • Ability to build rapport with diverse customers.
  • Positive attitude with a desire to learn.
  • Adaptability, remaining calm and professional during each call.
  • Accurate data entry skills.
  • Strong commitment to customer service excellence.

Requirements

 Requirements:

  • Ability to sit and work at a computer for extended periods.
  • Punctuality and reliability are essential, even with our relaxed, casual work environment.
  • Must be available to work Saturday nights.
  • Reliable means of transportation.

Benefits:

  • Competitive salary, commensurate with experience.
  • Comprehensive benefits package including health, dental, vision, and 401(k) matching.
  • Opportunities for growth, professional development, and leadership impact.
  • Pay is 18HR
Key Skills
Verbal CommunicationWritten CommunicationCustomer ServiceData EntryAdaptabilityPositive AttitudeRapport Building
Categories
Customer Service & SupportSalesMarketing
Benefits
Health InsuranceDentalVision401k Matching
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