Call Center Agent - Meridian

Description

Join Our Inside Sales Center as a Call Center Agent

At Renewal by Andersen, we don’t just lead the window industry – we dominate it. We’re not just talking about it; Forbes named us one of the best employers for women in 2023, and Newsweek called us one of America’s greatest workplaces. We’re expanding fast and looking for game-changers like you to join our unstoppable team.

About Us: At Renewal by Andersen, a division of Andersen® Windows, we’re transforming the home improvement industry. Founded in 1903, Andersen Windows is the world’s largest and most recognized brand in window and door systems. Our mission is to deliver an unparalleled window and door replacement experience for homeowners.

Why This Role Is Perfect for Sales Professionals: Join our dynamic Inside Sales team and play a crucial role in driving our company’s growth! This is a fantastic opportunity for motivated sales professionals who excel in a fast-paced environment and thrive on achieving (or exceeding) goals. As a fulltime in office position, you will enjoy the fun and dynamic culture within the Inside Sales Center (ISC), with ample support from your dedicated coaches and leaders.

Why You'll Love It Here:

• Competitive Pay: $20 hourly PLUS an uncapped bonus. Sky’s the limit! Our incentive structure is uncapped, and performance based.
• Top-Notch Training: Kickstart your journey with intensive, personalized training so you’re set up for success out the gate.
• Epic Environment: Work in-office at our new Boise, ID office with a team that’s as driven as you are.
• Current Schedule Range: Mon-Fri 8AM-8PM MST and Saturdays 9:45am-6pm MST. (Schedule subject to change).

Perks

• Fun & Competitive: Jump into sales contests, enjoy PTO, and celebrate paid holidays – including a flex holiday of your choice.
• Culture of Excellence: Thrive in an epic corporate culture that values and supports every single team member.

What We Offer

• Medical, dental and vision insurance
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Disability Insurance
• Identity Theft Protection
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• 401K
• PTO / Sick Time
• 8 Paid Holidays plus 1 Flex Holiday
• Discount on our windows and doors
• Employee discounts on travel, apparel, electronics, restaurants and more!

Primary Responsibilities:

• High-Energy Sales Calls: Reach out to up to 30 homeowners per hour and manage a high volume of outbound calls from potential customers with some inbound call taking and digital outreach.
• Precision and Organization: Accurately document and track appointments to ensure seamless customer interactions and follow-up.
• Teamwork: Demonstrates positivity and inclusivity to contribute in a meaningful way for the betterment of the team.

What We’re Looking For:

• Customer Service Focused Individuals: We love to see a strong background in customer service with the openness to learn and grow in a sales field.
• Bilingual Skills: A big plus, but not required.
• Sales-Driven Attitude: Metrics-driven with a strong sales mindset.

Join us, and let's make magic happen. Apply today and become a vital part of a team that’s all about growth, success, and achieving the extraordinary.

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