Optical Shop Team Leader

Description

Philadelphia, PA 

Full-Time (Mon-Fri) 

Salary: $21.00 - $22.00

Benefits: 

• Medical, Vision, & Dental Insurance w/ HSA & FSA options (Our benefits package is among the most robust in our field.  We’re confident that our employer contributions are higher and your out-of-pocket costs are lower than most of our peer organizations or other companies you may be considering.) 
• 401k w/ Match and other contributions 
• Employer Paid Life Insurance 
• Tuition Reimbursement 
• Generous Paid Time Off 
• Room for growth and development 
• Work-Life Balance: We value your time.  That means no weekend clinic hours. 
• And more! 

Organizational Stability: Even as an FQHC in a changing political and funding environment, we remain a stable, well-managed, and growing employer—a place where you can build a long-term career without uncertainty about the future. 

Who we are: 

For over 55 years, Delaware Valley Community Health has been driven by our mission to serve the underserved population of Greater Philadelphia. We feel there is no greater cause than helping those in need, and we welcome all who share in our beliefs to consider joining us.   

At DVCH, there’s a lot of humanity in our workplace. We support each other in a friendly, dynamic, and diverse environment and treat each other like family. The work is often challenging but it’s always rewarding.  

We are committed to giving our people every opportunity to succeed.  We believe that investing in our employees is the right thing to do by providing quality benefits and continuous learning opportunities to enhance the professional and personal lives of our team members. If you are eager to realize your true potential while helping those in need, we invite you to explore a career with purpose and join our family at Delaware Valley Community Health. 

What you will do: 

The Optical Shop Team Leader oversees daily Optical Shop operations while supporting the Optometrist in delivering high-quality, patient-centered eye care.  The successful candidate will actively engage with patients by assisting with frame and lens selection, dispensing, adjustments, and education. They will also manage inventory, supervise staff, and monitor sales while ensuring compliance with policies, procedures, and industry standards. The Team Leader plays a key role in advancing DVCH’s mission by providing accessible, compassionate vision care to our patients.  This role requires strong customer service, organizational and supervisory skills, bilingual Spanish proficiency along with experience in a retail optical environment. Must be able to present a positive, enthusiastic, and tolerant demeanor while directly working with patients and other staff members.

DVCH is an EOE/Veterans/Disabled/LGBTQ+ employer. 

For more information about DVCH and our services, visit us online at www.dvch.org. 

Requirements

Education and Experience: 

• High School Diploma or equivalent required 
• Optical dispensing certificate preferred 
• Minimum of 2 years of experience in a retail optical shop environment 
• Proficient in optical dispensing software and inventory management systems 
• Bilingual in Spanish required 

Work Environment: 

• Clinical and Optical setting 
• Ability to stand for extended periods; occasional lifting to 25 lbs 
• Travel to our Norristown, PA location is required