Question
FULL_TIME
2-5

Assistant Studio Manager

1/22/2026

The Assistant Studio Manager is responsible for all day-to-day operations and management of the business while leading a team to deliver an exceptional client experience. This role also involves overseeing human resource management, public relations, marketing, and fiscal accountability.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Devoted to the art of waxing, skincare, and specialty treatments, Waxing the City exists to make people feel nothing less than their very best in their own skin. Supported by one of the world’s best franchising teams, Waxing the City delivers on its promise to provide the best experience available anywhere to its consumers. Waxing the City offers a low-cost, flat-fee franchise model featuring proprietary products and signature techniques.
About the Role
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources
LOVE WHAT YOU DO
At Waxing the City, we are passionate about helping our clients look and feel their best.  Assistant Studio Managers are true leaders paving the path to success for our Cerologists® and the overall business.  From creating a unique experience for our clients to providing ongoing coaching to the service providers to managing the needs of the business. Developing a team starts with morning Huddles to get the day started, weekly 1:1’s to create and track goals, create a learning environment that allows our Studio Coordinators and Cerologists® become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon.  We hire Studio Managers who will share our commitment to providing a caring culture and welcoming atmosphere not found anywhere else. Being a part of Waxing the City means you are part of something bigger – you’re a part of improving the self-esteem of the world. 
 
We are seeking an individual who has an entrepreneurial spirit that will champion the careers of our Cerologists® and business to success. This person must thrive not only on running day-to-day operations but helping the business to grow.  This person must be able to confidently manage all aspects of the business from client service, human resource management, local marketing/PR, inventory, and fiscal accountability.  This person will also be passionate about the beauty industry, engaged in ongoing learning, and enthusiastic about the local community the studio serves. 


SUMMARY:
The Assistant Studio Manager position is responsible for all day-to-day operations and management of the business and of leading a team to deliver the ultimate client experience.
 
The Assistant Studio Manager will also work closely with area manager(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal  accountability. This position requires accessibility including first point of contact.
 
ESSENTIAL FUNCTIONS:
  • Client Acquisition, Client Experience, Client Retention 
  • Inventory Management
  • Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations
  • Staff Recruitment, Hiring, Management, Development and Retention
  • Studio Upkeep this includes but not limited to the following; managing cleaning checklist in accordance to the Board of Cosmetology for the treatment rooms & front lobby area. Identifying & reporting any broken or unsafe equipment in the studio to ensure the safety or employees and clients.
  • KPI reporting
  • Execution of System Wide Promotions and Club Orange Loyalty Program Growth and Retention
 
ROLE SCOPE AND COMPLEXITY:
This role ensures that the business is running at maximum efficiency, the client experience is delivering on expectations and goals, the staff is receiving applicable training and development, and the business is operating at a profit.
 
The Assistant Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists®) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience. 
 
MINIMUM QUALIFICATIONS REQUIRED:
  • 2-year degree or equivalent
  • Effective leadership skills
  • Excellent written and verbal communication skills 
  • Ability to motivate a team to deliver a superior client experience
  • Exceptional Customer Service
  • Ability to juggle multiple priorities and deliverables simultaneously 
  • Detail Oriented
PREFERRED:
  • 2 years business and staff management 
  • 2 years beauty industry/salon experience
Compensation: $40,000.00 per year




Job postings listed on this site are with independently owned and operated franchised Waxing the City studios.  Any application or other information submitted through this site is transmitted directly to the identified location.  Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations.  By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.

Key Skills
Leadership SkillsCommunication SkillsCustomer ServiceTeam MotivationDetail OrientedInventory ManagementLocal MarketingCommunity EngagementStaff RecruitmentHuman Resource ManagementClient ExperienceFiscal AccountabilityPublic RelationsKPI ReportingTraining And DevelopmentClient Retention
Categories
Management & LeadershipCustomer Service & SupportMarketingHuman Resources
Benefits
Bonus Based On PerformanceCompetitive SalaryDental InsuranceEmployee DiscountsHealth InsurancePaid Time OffTraining & DevelopmentWellness Resources
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