Medical Assistant (Administrative)

Description

Join Maine’s newest on-site primary care team and help shape the future of senior healthcare with Evergreen Senior Healthcare of Maine. We deliver comprehensive, personalized medical care exclusively to residents of Woodlands Senior Living communities, ensuring seniors receive exceptional care delivered with dignity, respect, and heart.

We are excited to welcome a Medical Assistant who genuinely loves the administrative side of healthcare just as much as (or more than!) traditional clinical work. This is not a typical clinical, patient-facing role - the focus is on administrative excellence, coordination, and anticipating provider needs.

In this role, you’ll be the operational heartbeat of our team, working closely with providers to ensure they have exactly what they need, often before they even ask. This position is ideal for an MA who:

• Thrives on detective work and details
• Anticipates provider needs before they’re even spoken
• Finds energy in organization, coordination, and problem solving
• Enjoys building strong relationships with providers, residents, and care teams
• Takes pride in making operations run seamlessly behind the scenes

If you're motivated by autonomy, meaningful connections within a senior living environment, and the satisfaction of knowing your work directly strengthens the delivery of high-quality care, you’ll feel right at home here.

Come join us - where your commitment to excellence, curiosity, and proactive support can truly shape the future of senior health in Maine!

What you will do as a Medical Assistant for Evergreen:

• Ensure all necessary demographic, billing and clinical information is gathered and accurately entered into designated system in a timely manner. Verifies patient insurance benefits and obtains preauthorization/precertification as needed, escalating any issues to Practice Manager.
• Schedules and coordinates patient visits, consultations and required follow-up discussions or visits. Support patient needs by building external referral networks to ensure adequate care is received.
• Collaborate with multidisciplinary teams to coordinate patient care, including diagnostic service orders, medication orders/refills, and referrals.
• Update and maintain accurate patient medical records in compliance with state and federal regulations. Respond to record requests in a timely manner.

The benefits to join the team:

• Vacation and holiday pay because you deserve time to relax and recharge
• Referral bonus to show our appreciation for seeking new team members
• Tuition assistance because we believe in the investment of your growth and success
• Health, dental, vision and supplemental benefits to support your health
• 401(k) savings and investment plan to prepare for your future

Requirements

• Certified Medical Assistant or previous experience working as a Medical Assistant in office setting preferred.
• Must provide proof of immunization/immunity to MMR, Varicella and Influenza.
• Must complete a criminal history record check to the satisfaction of the company.
• A current, valid license to operate a vehicle in the state of Maine and a driving record that is satisfactory to the company may be required.
• Must have the ability to work independently and as part of a team. Excellent organizational and time-management skills. Must be detail-oriented and be able to multi-task efficiently.
• Must have strong computer literacy.