MNH Assistant Administrator

Description

JOB SUMMARY: 

As the Assistant Administrator, this role will assist in directing the day-to-day functions of all departments within the facility in accordance with current federal, state, and local standards, guidelines, and regulations that govern the long-term care facility, and may be directed by the Administrator, to assure that the highest degree of quality care in always maintained. Also, this role is delegated to the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. In the absence of the Administrator, you are charged with carrying out the resident care policies established by this facility.

GENERAL REQUIREMENTS: 

• Performs all job responsibilities in alignment with the mission and vision of the organization. 
• Performs other duties as required and completes all job functions as per departmental policies and procedures. 
• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). 
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. 
• Wears protective clothing and equipment as appropriate. 

GENERAL SKILLS: 

• Ability to communicate in English, both verbally and in writing. 
• Additional languages preferred. 
• Strong written and verbal skills.
• Basic Computer Skills

WORKING CONDITIONS: 

• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. 
• May be exposed to high noise levels and bright lights. 
• May be exposed to limited hazardous substances or body fluids, or infectious organisms. 
• May be required to change from one task to another or different nature without loss of efficiency or composure. 
• Periods of high stress and fluctuating workloads may occur. 
• May be scheduled as needed including overtime. 

PHYSICAL REQUIRMENTS & DEMANDS: 

• Have near normal hearing: Hear alarms/telephone/normal speaking voice. 
• Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. 
• Have good manual dexterity. 
• Have good eye-hand foot coordination. 
• Ability to perform repetitive tasks/motion. 
• Continuously within shift (67-100%): Standing, Walking. 
• Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance. 
• Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder. 

MISSION STATEMENT: 

QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment. 

JOB SPECIFIC COMPETENCIES:

Administrative Functions

• Assist the Administrator in planning, developing, organizing, implementing, and directing the day-to-day functions of the facility, its programs, and its activities.
• Assist in the development and implementation of our written policies and procedures that govern the operation of the facility. 
• Develop and maintain written job descriptions and performance evaluations for each staff position. Review same with the Administrator. 
• Assist department directors in the development and use of 4jepartmental policies and procedures and establish a rapport in and among departments so that each can realize the importance of teamwork.
• Assist in establishing policies that govern the residents' right to quality of life and care as defined by each resident's comprehensive assessment and care plan. 
• Interpret the facility's policies and procedures to employees, residents, family members, visitors, government agencies, etc., as necessary or instructed. 
• Review the facility's policies and procedures periodically, at least annually, and make recommendations to the Administrator to ensure continued compliance with current regulations. 
• Propose changes to employee handbook, as necessary. Assure that all employees, residents, visitors, and the public follow established policies and procedures. 
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility. 
• Consult with department directors concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services. Report such findings/solutions to the Administrator. 
• In the absence of the Administrator, represent the facility at and participate in top level meetings.
• Represent the facility in dealings with outside agencies, including governmental agencies and third-party payers, or provide and authorized representatives of the facility when unable to attend such meetings. 
• Make written and oral reports/recommendations to the Administrator concerning the operation of the facility.
• Prepare facility reports for Management Team and other reports as directed by the Administrator.
• Conduct employee satisfaction interviews with new/current employees and exit interviews with terminated employees. 
• Maintain an adequate liaison with families and residents. 
• Ensure that public information (policy manuals, brochures, marketing materials, etc.) describing the services provided in the facility is accurate and fully descriptive. 
• Review and develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such plan to the Administrator for his/her review/approval. Review same with ombudsman personnel, as required.
• Make weekly inspections of the facility to ensure that established policies and procedures are implemented and followed. Report findings to the Administrator.
• Maintain a good public relations program that serves the best interest of the facility and community alike.
• Maintain productive working relationships with the medical profession and other health-related facilities and organizations through formal working and transfer agreements. 
• Act on behalf of the Administrator during his/her absence.
• Assist in setting the tone and atmosphere in the facility. 
• Coordinate the facility's services and activities with the department directors.
• Review and approve the implementation of new procedures and organizational plans within each department. 
• Recommend changes in the overall organizational structure to the Administrator. 
• Assume the administrative authority, responsibility, responsibility, and accountability of directing the activities and programs of the facility.
• Assist the Infection Control Committee in identifying, evaluating, and classifying routine and job-related functions to ensure that tasks involving potential exposure to blood/body fluids are properly identified and recorded.

Committee Functions

• Serve on various committees of the facility (e.g., Infection Control, Quality Assurance, Safety, etc., as appointed by the Administrator) and provide written/oral reports of such committee meetings to the Administrator as necessary. 
• Evaluate and implement recommendations from the facility's committees as necessary or as may be directed.
•  Assist the Quality Assurance Committee in developing and implementing appropriate plans of action to correct identified quality deficiencies. 

Personnel Functions

• Assist in the recruitment and selection of competent department directors, supervisors, consultants, and other auxiliary personnel. Make recommendations to the Administrator. 
• Review and check competence of work force and make necessary adjustments/corrections as instructed by the Administrator. 
• Assure that an adequate number of appropriately trained professional and auxiliary personnel are always on duty to meet the needs of residents. 
• Conduct checks of references, criminal background, prior employment, and certification or academic degree of prospective employees. 
• Coordinate new employee orientation program. 
• Assist in standardizing the methods in which work will be accomplished. 
• Serve as liaison to the Administrator, medical staff, and other professional and supervisory staff. 
• Counsel/discipline personnel as requested or as necessary.
• Schedule and participate in departmental meetings as needed or as directed by the Administrator. 
• Delegate administrative authority, responsibility, and accountability to other staff personnel as deemed necessary to perform their assigned duties. 
• Work with the facility's consultants as necessary and implement recommended changes as approved by the Administrator. 
• Assist in scheduling department working hours, personnel, work assignments, etc., as necessary or required. 

Staff Development

• Assist department directors in the planning, conducting, and scheduling of in-service training classes, on-the-job training and orientation programs to ensure that current information, material, and programs are continuously provided. 
•  Meet with department directors on a regularly scheduled basis, and conduct/participate in in-service classes and supervisory-level training programs. 
• Attend and participate in workshops, seminars, etc., to keep abreast of current issues in long-term care provision, employment law, benefits administration, employer reporting requirements, etc. 
• Provide orientation and on-the-job training for subordinates and ensure that their authority, duties, and responsibilities are understood. 
• Assist the Administrator and the Director of Nursing Services in coordinating the Nurses' Aide Training Program. 
• Assist in training and development of business office staff and ensure that all day to day operations in this department and all others are accurate and efficient. 

Safety and Sanitation

• Assure that all facility personnel, residents, visitors, etc., follow established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc. 
• Assure that the building and grounds are maintained in good repair. 
• Review accident/incident reports and establish an effective accident prevention program. 
• Assure that appropriate waste disposal policies and procedures are being followed. 

Equipment and Supply Functions

• Recommend to the Administrator equipment and supply needs. 
• Assure that the facility is maintained in a clean and safe manner for resident comfort and convenience by assuring that necessary equipment and supplies are maintained in an operable manner to perform such duties/services. 
• Assure that adequate supplies are on hand to meet the day-to-day operational needs of the facility and residents. 

Budget and Planning Functions

• Review and interpret monthly financial statements and provide such information to the Administrator. 
• Assist in the establishment and maintenance of an adequate accounting system that reflects the operating cost of the facility. 
• Keep abreast of economic conditions/situations and adjust as necessary to assure the continued ability to provide quality care.
• Assist in preparing the annual operating budget for approval by the Administrator and allocate the resources to carry out programs and activities of the facility. 
• Assure that adequate financial records and cost reports are submitted to authorized government agencies as required by current regulations. 
• Review bills from and approve payments to suppliers of goods and services used by the facility. 

Resident Rights

• Maintain confidentiality of all resident information. 
•  Assure that the residents' rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to wage complaints, are well-established and always maintained.
•  Review resident complaints and grievances and make written reports of action taken to the Administrator. 
• Assist in establishing and implementing a Resident Council group. 
• Assure that residents receive appropriate notices before being discharged or before having their room or roommate changed. 
• Assure that resident funds are managed in accordance with residents' requests and in accordance with current federal and state requirements. 

PROFESSIONAL REQUIREMENTS: 

• Follows Code of Conduct policy.
• Adheres to dress code; appearance is neat and clean. 
• Completes annual educational requirements. 
• Maintains regulatory requirements. 
• Maintains patient confidentiality at all times. 
• Reports to work on time and as scheduled; completes work within designated time. 
• Wears identification when on duty; uses computerized time clock system correctly. 
• Completes in-services and returns in a timely fashion. 
• Attends annual review and/or skills fair and department in-services, as scheduled. 
• Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees. 
• Complies with all organizational policies regarding ethical business practices. 
• Communicates the mission statement of the organization.

GUEST RELATIONS STANDARDS: 

(All guest relation violations are subject to disciplinary action up to and including termination):

• Always treat others in a friendly, helpful manner. 
• Refers co-workers to proper sources when unable to provide an answer. 
• Interacts with others in a professional and friendly manner. 
• Takes interest in others and always gives full cooperation to fellow workers. 
• Always maintains an open line of communication with other departments. 
• Thoroughly familiar with the hospital and the services it offers. 

OTHER: 

• Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. 
• As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable. 

OTHER DUITIES: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Requirements

EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS:

• AA Degree in Business Administration or Health Administration preferred but not required.
• Must have, as a minimum, one (1) year experience in a supervisory capacity in a hospital or long-term care facility. Must possess a working knowledge of long-term care operational standards set forth in the Federal Register, Requirements of Participation.
• Must complete AIT within 12 months.