Question
2-5

Credit Department Paralegal

1/22/2026

The Credit Department Paralegal is responsible for managing legal actions on past due accounts, ensuring compliance with statutory timelines and court requirements. They will file small claims, process garnishments, handle repossession services, and manage bankruptcy paperwork.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
First Community is a not-for-profit financial cooperative, owned and operated by its members. We have $4 billion in assets with over 40 branches and 400,000+ members, serving all of St. Louis County, St. Louis City, Franklin County, Jefferson County, St. Charles County, Warren County, and the Illinois counties of Madison, Monroe and St. Clair. We are the largest credit union in Missouri and amongst the Top 10 financial institutions in the region. Our membership continues to grow as we fulfill our mission to provide quality products and affordable financial services for nearly 90 years.
About the Role

Description

GENERAL SUMMARY

This position is responsible for providing legal action taken on past due accounts. The Credit Department Paralegal will be responsible for ensuring statutory timelines and court requirements are met. They will work with the Credit Department Supervisor to keep them up to date on the process of current actions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. File all small claim actions, money and replevin judgments in a timely manner.
  2. Process garnishment paperwork as soon as judgment is received when the employer is known and make sure that there is no lapse in time between garnishments. If the employer is unknown, try to work with the other credit department staff to try to locate.
  3. Handle the hiring of repossession services as soon as the promise to pay is broken by sending out all required documents to the repossession company to pick up the vehicle.

a) Order bond and forward all required paperwork to the Sheriff’s Department when needed. This needs to be done if the repossession company is unable to locate the vehicle within 30 days.

b) Make arrangements for the vehicle to be picked up in a timely manner to prevent storage charges.

  1.  Process all Insurance, Creditor and Single Interest Vendor claims and stay in contact with the insurance companies to force timely payments and settlements.
  2.  Process all repossession paperwork for refunds of MRC, GAP, (only if no damage) and all aftermarket products to verify that all refunds have been received by FCCU. Follow up with Dealer, if applicable, to make sure that refunds are received in a timely manner.
  3.  Ensure that the correct paperwork is completed during and after the sale of repossessed vehicles by working with loan staff to verify paperwork is correct and accurate.
  4.  Responsible for the filing of all Bankruptcy paperwork to protect the interest of FCCU. This includes getting reaffirmation when needed and required and or hiring an attorney to have members surrender our security when not reaffirming.
  5.  Handle all total loss claims of secured vehicles from start to finish. This will include:
  6. Obtaining a copy of the Police Report
  7. Verifying we have proper documentation to file GAP Claims
  8. Getting all refunds from dealers if it was a dealer contract, NOT GAP, if there is a claim
  9. File GAP claim, if applicable
  10. Contact member for payoff on any deficiency balance remaining or make payment arrangements
  11. 9. Process all E-Oscar and Credit Disputes
  12. 10. Send delinquent accounts to a third party for collection if First CCU’s collection efforts are exhausted.
  13. Report Charge-off negative checking accounts to Chex Systems greater than $10
  14. Send Charge-off negative share accounts to TriVerity greater than $100
  15. Send Charge-off loans to TriVerity on an as needed basis
  16. Travel to the appropriate courthouse for representation of the Credit Union.
  17. Perform other related duties as assigned.

Benefits:

First Community offers great benefits

? Payroll - You get paid weekly

? PTO Time - 16 hours per quarter after added on the 1st of quarter after 90 days of service

? Vacation Time - 1 week after 6 months of service, then 2 weeks annually

? Holiday Pay - Immediately Hours paid for hours missed

? Floating Holiday - After 90 days of service 8 hours for a day in the month of your birth month

? 401K Plan - You can contribute after 30 days service. Then the Credit Union will contribute 3% after 1 year of service. In addition we will match1/2 of what you contribute up to another 2%

? Health Insurance - Available on the 1st of month after 30 days of service. Employer pays 75% of premium for employee

? HSA with high deductible health plan. Credit Union will match HSA dollar for dollar up to $1,000

? Dental - Available on the 1st of month after 30 days. Employer pays 75% of premium for family

? Vision - Available on the 1st of month after 30 days. Employee paid.

? Life Insurance/LTD/AD&D - Life Insurance is 2X your salary. Employer paid

? Fitness Plan - After 90 days of service YMCA or Planet Fitness. Employer pays 75% of premium

Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act.

Working Conditions:

Normal office working conditions with the absence of disagreeable elements.

Requirements

  1. Organization, and great communication skills.
  2. Advanced knowledge of credit union products; services; loan policies and procedures
  3. Knowledge of federal and state regulations relating to legal paperwork.
  4. Knowledge of Microsoft Office applications.
  5. Knowledge of intermediate math (calculations and concepts involving decimals, percentages, fractions, etc.)
  6. Availability to work weekends and extended hours, as needed.
  7. Works well with others and is able to work independently.
  8. Ability to interpret member needs by listening and collect with tact, empathy and professionalism.
  9. Excellent typing skills with attention to detail.

Education and Experience:

This position requires a high school education and two (2) years’ experience in legal filing or administration.

Paralegal education, certification or experience a plus.

This position is also required to become a notary.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Key Skills
OrganizationCommunication SkillsKnowledge Of Credit Union ProductsLoan PoliciesFederal RegulationsState RegulationsMicrosoft OfficeIntermediate MathTyping SkillsAttention To Detail
Categories
LegalFinance & AccountingAdministrative
Benefits
PayrollPTO TimeVacation TimeHoliday PayFloating Holiday401K PlanHealth InsuranceHSADentalVisionLife InsuranceLTDAD&DFitness Plan
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