Database Operations Coordinator

Description

The Database Operations Coordinator is responsible for accurate, appropriate and timely processing of contributions, all aspects of gift accounting and documentation through the AudienceView database, financial reporting and reconciliation. This position also serves as a liaison between the finance and development departments.

Gift accounting and documentation

Enters gifts and pledges into AudienceView database on a daily basis

Performs routine maintenance tasks related to the sustainer program, including setting up ACH sustainer gifts and recurring payments

Serves as primary contact for corporate matching gifts and third-party giving platforms

Enters any corrections in AudienceView database as directed by Finance department

Creates new AudienceView accounts; maintains all existing AudienceView accounts for the Development Department

Generates and sends donor acknowledgements timely to all donors

Pulls and manages donor listings for publication in print and digital formats

Serves as primary database administrator for the Development Department

Maintains user passwords and access rights for AudienceView database

Serves as main department liaison to AudienceView software vendor

Represents Development department in discussions with internal constituents about database use, processes, and needs

Co-leads internal AudienceView users group with Database and Analysis Manager, including development of agendas, facilitation of meetings, taking and distribution of minutes as needed, and following up on assigned tasks

Identifies query and reporting needs; produces reports, writes queries

Evaluates database training needs of each Development Department employee; trains department staff on all aspects of the AudienceView database

Coordinates with Patron Services Manager to ensure accurate initial and ongoing training for ticket office staff for gift-related activity in AudienceView database

Creates, updates, and maintains accurate manuals, process documentation, etc. for AudienceView-related tasks in Development 

Budget and financial reporting

Serves as a liaison between Finance and Development departments

Provides proper documentation and reconciliation of all gift transactions to finance, ensuring daily, weekly, monthly and yearly financial accountability

Produces monthly tracking report, annual campaign, and other reports as necessary

Other

Assists with major gifts prospect research as directed

Manages departmental inventory and ordering of print materials

Assists with special event planning and execution

Performs other duties as apparent or assigned

 Benefits Include:
Medical and Dental Insurance with generous employer contributions
Employee Assistance Plan
Voluntary Vision Insurance
Company paid Life, AD&D and Long-Term Disability insurance
Voluntary workplace benefits including Short Term Disability, Cancer Care, Hospitalization and Accident insurance plans
Workers Compensation insurance
403(b) Retirement Savings Plan (Traditional and Roth options) with 5.5% match for administrative employees
Free tickets to most SPCO concerts
Hybrid work environment 

Applicants must be residents of the State of Minnesota or be willing to relocate prior to starting work with the SPCO

Requirements

SPCO Core Attributes

All employees of The Saint Paul Chamber Orchestra must possess and demonstrate the following core attributes in the execution of their work.   

    Collaborative 

    Commitment to Service and Quality 

    Empathy 

    Humility 

    Integrity 

    Intellectual Curiosity 

Required Qualifications:

High school diploma, or equivalent

Ability to handle multiple tasks with attention to detail and accuracy

Superlative verbal and written communication skills

Direct experience with fundraising software and/or other database software (AudienceView preferred)

Ability to analyze, synthesize, and succinctly convey complex information

Excellent computer skills, including extensive experience with Microsoft Office, including Outlook, Word, and PowerPoint 

Desired Qualifications:

College degree, or equivalent combination of education and experience

At least one year professional experience with database management and/or experience in a nonprofit development setting

Interest in and/or knowledge of music or the arts

Knowledge, Skills and Abilities:

Flexibility; ability to efficiently prioritize tasks in a fast-paced work setting

Ability to function in a highly collaborative environment while also working independently

Ability to keep the big picture in mind while executing critical details

Belief in the strength of diverse perspectives, experiences and opinions

Desire to work for a performing arts organization committed to excellence at every level and in every aspect of our work

Must have ability to pass a criminal background check

A cover letter must be submitted with all applications for this position