Pools Projects Maintenance Specialist

Description

Who you will be working for:
The Springs Resort, located in the heart of Pagosa Springs, Colorado, is a renowned luxury destination celebrated for its 25 naturally hot therapeutic mineral pools from the deepest geothermal hot spring, The Mother Spring. Nestled alongside the San Juan River, the resort offers breathtaking views of the surrounding mountains and is an ideal retreat for relaxation and rejuvenation. Guests can indulge in world-class spa treatments, unwind in the healing waters, and experience the tranquil ambiance of this serene getaway. With a commitment to wellness and exceptional guest service, The Springs Resort provides an unforgettable experience for visitors seeking both adventure and relaxation in a stunning natural setting.

Where you will be working:

· 323 Hot Springs Blvd, Pagosa Springs, CO, 81147

· One of the best hot springs in the world.

· The world's deepest aquifer by Guinness World Records.

· Certified Great Place to Work May 2024-May 2025.

Department: Pools Department

Work Areas: Pools, Food & Beverage outlets, and Bathhouse (guest-facing + supporting back-of-house areas)

Schedule: Varies based on operations; weekends/holidays as needed 

Reports: Directly reports to Pools Manager and Asst. Pools Manager

Position purpose

The Pool Projects Maintenance Specialist supports maintenance projects, improvements, and preventive upkeep across pools, food & beverage outlets, and bathhouse areas, with a strong focus on independent execution, organization and planning, and proactive problem-solving. This role helps keep assigned venues safe, reliable, attractive, and guest-ready by planning and completing projects with minimal supervision, coordinating access with Operations, and ensuring thorough documentation and follow-through.

Key responsibilities

Project execution (primary focus)

• Independently complete assigned projects from start to finish: scope, materials, scheduling, execution, cleanup, and closeout.
• Build simple project plans: steps, required shutdowns/closures, safety controls, tools/materials, and completion timing.
• Coordinate project timing with Pools Manager and operations to minimize guest impact and maintain service continuity.
• Perform light construction and finish work (as assigned): hardware replacements, patch/repair, caulking/sealing, masonry, minor carpentry, mounting/fastening, touch-up work, and fixture swaps.
• Maintain clean, organized workspaces; restore all areas to a guest-ready standard after every task.

Organization, planning, and documentation

• Manage work orders and project tracking provided by the Pools Manager with status updates, parts used, photos, and completion notes.
• Track inventory and project supplies for assigned venues; proactively identify long-lead items and reorder needs.
• Maintain organized storage and tool readiness (labels, shelving, standard locations, clean/secure setup).

Proactive maintenance & prevention

• Conduct routine walk-throughs of pools, F&B outlets, and bathhouse spaces to identify issues early (trip hazards, loose railings, damaged surfaces, leaks, worn hardware, drainage issues, door/lock issues, signage needs, safety equipment readiness).
• Address minor issues promptly and recommend longer-term fixes to prevent repeat problems.
• Support preventive maintenance tasks related to property assets and equipment as directed and within training (e.g., pumps/filters/valves/controls support, plumbing fixtures, basic mechanical troubleshooting).

Safety, compliance, and guest experience

• Follow all safety procedures (PPE, tool safety, chemical awareness, lockout/tagout where applicable) and maintain a safety-first work approach.
• Support health and safety compliance standards by keeping spaces maintained and reporting concerns immediately.
• Communicate professionally with team members and guests; escalate urgent issues or safety risks without delay.

What success looks like (key behaviors)

• Independence: Owns assignments and completes them with minimal supervision; follows through to a high-quality finish.
• Organization & planning: Keeps materials, timelines, and documentation tight; manages multiple priorities without missing details.
• Proactivity: Spots issues before they become failures; recommends improvements and prevents repeat problems through      root-cause thinking.
• Communication: Provides timely updates, flags blockers early, and coordinates closures/access smoothly with operations      teams.

Where benefits shape a better life:

• Free rentals for ski equipment, tubes, kayaks, paddle boards, discounts on rafting and Hot Air Balloon rental discounts.
• Free professional theater tickets.
• $300 Experiential Fund (only for Full time)
• $200 housing stipend (only for full time)
• Soaking, bring up to 8 friends or family.
• Local shopping discounts.
• Food discounts, 30% on Wednesdays and 20% on other days.
• Extra income on guest shout outs.
• The ability to get hotel discounts in Texas. We own and manage hotels in Houston and San Antonio.

Why Our Team Members Build Long-Term Careers with Us:

· Career Growth Opportunities

· Fast-Paced Environment

· Making a positive Impact on Guests

· Employee Benefits and Perks

· Opportunities for Training and Development

To learn more about us:

· www.pagosahotsprings.com

· Instagram - pagosahotsprings

Requirements

Education / training

• High school diploma or equivalent preferred; trade/technical training is a plus.

Experience

• 1–3+ years in facilities/maintenance, project work, construction support, or similar hands-on role (hospitality/resort environment preferred).

Knowledge / skills

• Strong mechanical aptitude and comfort using hand/power tools safely.
• Ability to plan and execute small-to-mid scope projects independently.
• Strong time management, prioritization, and attention to detail.
• Comfortable using digital systems for work orders and documentation.

Physical / working conditions

• Ability to work in humid/wet environments and outdoors in varied weather; lift/carry, climb, kneel, and stand for extended periods.
• Flexible schedule based on venue operations, including weekends/holidays when needed.