2-5

EOC Operator

1/23/2026

The EOC Operator will operate and maintain document capture systems and support enterprise collaboration tools. Additionally, they will automate workflows and manage IT infrastructure to improve efficiency.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

Client Solution Architects (CSA) is a global provider of integrated technology and operational support services to defense and federal government organizations. We develop and implement effective solutions for complex enterprise requirements providing the skilled workforce, processes and tools needed to help our clients tackle their management and technology challenges. CSA’s employees work alongside our clients every day in data and operations centers, on training ranges, within laboratories, aboard ships and at shipyards, and at myriad other locations as needed to help them accomplish their missions.  CSA is a UiPath Silver Partner, and the winner of six workplace excellence awards and has been highlighted on Inc Magazines fastest growing private organizations for five consecutive years. CSA employs a disciplined management approach that has been independently appraised as compliant with ISO 9001:2015, 20000-1:2018, 27001:2013 and CMMI Level 2. Mission Deliver impactful solutions with excellence and expertise to advance our federal clients' missions. Vision: A global leader recognized for making a profound and positive impact in an uncertain and changing world. Core Values: Integrity: Act with honesty and trust in all that we do. Diversity: Celebrate different perspectives and respect other opinions. Transparency: Empower and engage with openness and candor. Commitment: Dedicate yourself to the success of our clients and each other.

About the Role

Description

Client Solution Architects (CSA) is currently seeking an EOC Operator to support our program in Millington, TN.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

How Role will make an impact:

Operate and maintain document capture systems, including Kofak Duplex Scanner and Kofax Ascent Capture.
Administer and support enterprise collaboration tools such as SharePoint and Skype/Teams.
Automate workflows and processes using UiPath to improve efficiency and reduce manual tasks.
Monitor and manage IT infrastructure using SolarWinds and System Center Operations Manager (SCOM).
Provide IT service management and support using System Center Service Manager (SCSM).
Administer and troubleshoot Microsoft Workstation environments.
Create and maintain project documentation, workflows, and diagrams using Microsoft Office Suite, including Visio and Project.
Collaborate with cross-functional teams to implement and support IT solutions that align with business needs.
Troubleshoot and resolve issues related to enterprise tools and systems.

Requirements

What you’ll need to have to join our award-winning team:

Clearance: Must possess and maintain a Secret level clearance.
3 Years of relevant experience in Electronic Documentation, System Administration, Network Administration, Database Administration
Document Capture Tools: Kofak Duplex Scanner, Kofax Ascent Capture.
Enterprise Tools: SharePoint, Skype/Teams, SolarWinds, System Center Operations Manager (SCOM), System Center Service Manager (SCSM).
Automation Tools: UiPath.
System Administration: Microsoft Workstation.
Productivity Tools: Microsoft Office Suite (Visio/Project).

Key Skills

Document Capture SystemsKofak Duplex ScannerKofax Ascent CaptureSharePointSkypeTeamsUiPathSolarWindsSystem Center Operations ManagerSystem Center Service ManagerMicrosoft WorkstationMicrosoft Office SuiteVisioProjectIT Service ManagementTroubleshooting