Question
2-5

HVAC Inside Sales Associate

1/23/2026

The HVAC Inside Sales Associate will select products and create quotes for HVAC equipment and supplies while identifying appropriate products based on customer needs. They will also provide order entry, logistical support, and post-sale assistance.

Working Hours

45 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
At VP Supply, we pride ourselves on family values, competitive pricing, and an unwavering commitment to your satisfaction. Our buying power allows us to deliver the best products, prices, and services without compromising quality. Plus, our personalized approach ensures that every project—big or small—gets the dedicated attention it deserves. From our roots in Rochester, NY, we’ve grown into your one-stop destination for plumbing, heating, cooling, electrical, and kitchen solutions. Whether you’re tackling a DIY project, upgrading your home, or managing a large residential or commercial job, VP Supply is here to bring your vision to life. Looking to elevate your space with cutting-edge technology? Our D.A.V.E. (Digital, Audio, Visual Environments) division specializes in smart home systems, home theaters, and more—seamlessly combining innovation and convenience for both residential and commercial applications. For design inspiration, visit your local Innovations by VP showroom, where you’ll find a stunning selection of kitchen, bath, and decorative lighting solutions. Let our experts help you create spaces that are both functional and beautiful. Join the thousands of homeowners and professionals who trust VP Supply for all their plumbing, HVAC, electrical, and home design needs. Explore what’s possible today—stop by a showroom or warehouse counter, or visit us online at vpsupply.com to get started! We are located near you with over 21 branches in Upstate New York, Western Pennslyvania, New this year, Florida, and Tennessee. Discover the VP difference today. Our Promise: Deliver Pain-free Construction & Renovation
About the Role

Description

VP Supply Corp is one of the nation’s largest distributors of plumbing, HVAC, and electrical supplies. We have over 350 employees with 16 locations across Western New York and Pennsylvania. For over 50 years, we have proudly served residential customers as well as contractors and municipalities across a variety of industries. 


Position Overview:


Our HVAC department is seeking to hire a HVAC Inside Sales Associate with 1 to 3 years of experience to join our Rochester branch. 


The hours of this position are Monday - Friday 6:00 AM - 5:00 PM.


Our HVAC department has established itself as a leader in the industry since the early 1990’s. We offer heating, ventilation, and air conditioning. Our team works with top vendors such as Lochinvar and American Standard, as well as various high efficiency products. 


We are looking for high performers who are forward-looking, innovative, enthusiastic, and ambitious team players. Qualified candidates will be motivated self-starters with superb judgment and communication skills, a commitment to excellence and ability to thrive in a fast-paced, team-oriented environment.


Responsibilities:

  • Select product and create quotes for HVAC equipment and supplies.
  • Identify appropriate products and services based on customer needs.
  • Daily correspondence with customers and vendors.
  • Provide order entry and order logistical support.
  • Provide post-sale and warranty support.
  • Provide application support, including limited purchasing and job coordination.
  • Occasionally design for hydronic heating, furnace, and ductless applications.

Requirements

Qualifications:

  • Product knowledge including, but not limited to, boilers, hydronic heating, pumps, RTUs, VRF, and DOAS.
  • Demonstrated knowledge of HVAC products and HVAC systems applications.
  • Demonstrated competency of consultative, relationship building, listening, and selling skills.
  • Demonstrated proficiency in business and problem-solving skills.
  • Demonstrated proficiency in planning, organizing, and prioritizing.
  • Proficient computer skills. Knowledge of Microsoft Office preferred.

Work Environment/Physical Demands:

  • This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers and phones. While a largely sedentary role, some lifting or carrying of items up to 25 pounds may occasionally be required.
Key Skills
HVAC ProductsConsultative SkillsRelationship BuildingListening SkillsSelling SkillsBusiness SkillsProblem-Solving SkillsPlanning SkillsOrganizing SkillsPrioritizing SkillsComputer SkillsMicrosoft OfficeProduct KnowledgeHydronic HeatingFurnace ApplicationsDuctless Applications
Categories
SalesCustomer Service & SupportTradesEngineeringConstruction
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