Case Manager

Description

Job Type: Full-time

Pay: $23.00 hr.

Schedule: 4/10 schedule, Sun - Sat 8:30 AM - 7:00 PM

Position Overview

Path of Life Ministries (POLM) Case Managers are responsible for working with clients (shelter guests and/or others enrolled in POLM programs) to assess the client’s assets and needs, and assist the client in developing and monitoring the following:

• Individual action plans leading toward self-sufficiency.
• Short- and long-term goals leading toward the successful completion of that action plan, if not exceed expectations.
• Tools and/or resources and support systems leading toward and exceeding the successful completion of that action plan.

In the process of assisting the clients in these areas, the role of a Case Manager is to be an advocate, encourager, and resource in the life of the client. Through their relationship with the client, the Case Manager will also help their client surface, identify, and address less than helpful habits and modes of operation and/or thinking that cause, or may cause, dysfunction in the life of the client, which keeps that client from reaching and maintaining self-sufficiency, and/or places or keeps them and their family in a cycle of poverty, instability, dependency, and/or homelessness.

Responsibilities:

• Maintains Excellent Client Files
• Tracks Documented Progress and Referrals.
• Verifies Intake information is complete and accurate, and that action plan activities run according to program policies and grant guidelines
• Performs all client assessments
• Develops an Individual Action Plan with each client and monitors the Plan weekly.
• Provides encouragement and assists clients in attaining and/or addressing the following:
• Employment, Permanent Housing, Medical/Mental Health Concerns, Federal, State, and/or Local mainstream benefit assistance, Personal Identification, Counseling/Referrals/Workshops to address Life Skills, Legal Aid, substance abuse issues, and other necessary services that lead the client to self-sufficiency (not an all-inclusive list).
• Supports Program Directors
• Provides the Manager of Case Management and Shelter Manager with weekly reports of client progress and makes recommendations regarding continued client participation and/or exit from the program.
• Attends company case management and operations meetings as well as other outside meetings that relate to job responsibility when requested and/or approved.
• Other duties as assigned.

Benefits:

• 401(k)/Retirement plan
• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Path of Life Ministries is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Requirements

Core Competencies

Qualifications

• Associate or Bachelor’s degree in the Social Sciences, Social Work, Psychology, or related field required.
• Two years of experience in case management services preferred.
• Experience working with homeless and mentally ill populations is preferred.
• Employment eligibility verification required.
• Successful completion of background screening required.
• Peer Support and/or WRAP Certified preferred.
• A working knowledge and practice of Motivational Interviewing, Trauma Informed Care, and the cognitive approach to providing social services and development services.
• A working knowledge of the “hidden rules,” motivating factors, and dynamics of social class and generational poverty in America.
• Computer skills with proficiency in Microsoft Office, Excel, and (preferably) Access.
• Experience working with individuals who are chronically unemployed is preferred.
• Strong interpersonal skills to engage participants and resource providers.
• Demonstrated ability to work independently and as an effective team player.
• Strong written and verbal communication skills.
• Must maintain and execute confidential information.
• Highly motivated self-starter with the ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment.
• Ability to work with diverse communities and exercise mature judgment.
• Problem-solving and conflict resolution skills.

Physical Requirements:

• Sitting for 50% of the time and standing and walking for the other 50%.
• Carrying up to 30lbs for short distances.
• Bending down and lifting is occasionally required.

Requirements include:

Education:

• Associate's degree in Sociology, Psychology, Social Work, or related field (Required)
• Bachelor’s degree in Sociology, Psychology, Social Work, or related field (Preferred)

Experience:

• Two years of experience in case management services (Preferred)
• Experience working with homeless and mentally ill populations is (Preferred)