Question
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Housing Navigator

1/24/2026

The Housing Navigator assists clients in seeking housing options and provides case management and crisis intervention. They also collaborate with various organizations to meet client needs and maintain accurate client records.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
We are dedicated to providing compassionate, comprehensive services to those impacted by rape, sexual abuse, and domestic violence, while partnering with our community to promote safety, healing, and prevention.
About the Role

Description

We are looking for a dedicated and compassionate Housing Navigator to join our Transitional Housing team. The Housing Navigator assists in determination of eligibility for transitional housing services, provides case management, advocacy, crisis intervention and information/referrals to victims of relationship violence and sexual assault through the agency Transitional Housing Program.


Reports to: Assistant Director of Residential Services

Supervises: Assigned Interns and Volunteers


Primary Functions:

  • Assist clients in seeking housing options, applying to housing programs, screening for agency transitional housing program, applying for housing, coordination of rental and utility assistance, furniture, and move ins
  • Assess client needs and connect each client to community resources and agency programs
  • Provide case management (connecting clients with resources and assisting with applications such as TANF, health care, transportation, etc.)
  • Provide support, safety planning, and crisis intervention
  • Collaborate and act as a liaison with various other organizations and agencies (CPS, Law Enforcement, DA, etc.) to meet the needs of clients
  • Maintain client files and records with confidentiality and accurate and complete documentation
  • Collect and report statistical data reflecting the services provided
  • Participate in DCFOF staff and education meetings as requested

The above statements are intended to describe the general nature and level of work performed by staff assigned to this position. This is not necessarily an exhaustive list of all responsibilities, duties, and skills required. Other duties may be assigned as required.


Denton County Friends of the Family, Inc. is an equal opportunity employer.


This position is grant-funded and will continue only if sufficient grant or external funds are available.


Requirements


Prerequisites:

  • Bachelor’s degree in social work, psychology, or related field
  • Strong communication and organizational skills
  • Demonstrated understanding of relationship violence and sexual assault issues

Preferences:

  • Bilingual in Spanish
  • Excellent oral and written skills
  • Knowledge/experience in transitional housing programming

Physical Requirements:

  • Ability to lift 25 lbs.
  • Ability to sit or stand for long periods of time
Key Skills
Case ManagementCrisis InterventionAdvocacyCommunicationOrganizational SkillsResource ConnectionSafety PlanningDocumentationStatistical ReportingCollaborationTransitional HousingRelationship Violence AwarenessSexual Assault AwarenessClient SupportCommunity ResourcesFurniture Coordination
Categories
Social ServicesHuman Resources
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