Call Center Representative

At Dinamic AS Group, we are driven by excellence, innovation, and meaningful human connection. We specialize in delivering high-quality customer engagement solutions while fostering a collaborative and growth-focused workplace. Our team thrives on professionalism, integrity, and the ambition to continuously improve how businesses connect with people.

We are seeking a confident and motivated Call Center Representative to join our growing team in Phoenix, AZ. This role is ideal for individuals who enjoy communication, problem-solving, and working in a structured yet dynamic environment. As a key point of contact, you will represent our clients with professionalism while delivering a positive and efficient customer experience.

Responsibilities

• Handle inbound and outbound calls in a clear, courteous, and professional manner

• Provide accurate information and effective solutions to customers

• Maintain detailed and organized call records

• Follow established scripts, workflows, and quality standards

• Collaborate with team members to meet daily and weekly performance goals

• Ensure compliance with company policies and procedures

• Strong verbal communication skills in English

• Ability to remain professional, calm, and focused in fast-paced situations

• Good listening and problem-solving abilities

• Basic computer proficiency and ability to navigate multiple systems

• Reliable, punctual, and detail-oriented

• Positive attitude and willingness to learn

• Competitive salary ($43,000 – $47,000 per year)

• Growth opportunities within a rapidly expanding organization

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• Supportive team environment with structured training

• Stable full-time position

• Professional development and skill-building opportunities