Client Education Specialist

<div class="content-intro"><div> <h2><strong>About Sirona Medical</strong></h2> <p>At&nbsp;<strong>Sirona Medical</strong>, we’re building software that enables physicians to work as fast as they can think.</p> <p>Each year in the U.S.,&nbsp;<strong>billions of patient images</strong>&nbsp;are captured—and nearly all of them are reviewed and diagnosed by radiologists. These specialists are the central hub of diagnostic medicine:&nbsp;<strong>over 80% of all healthcare data flows through radiology IT systems</strong>. Yet despite their pivotal role, radiologists are overburdened by outdated, fragmented software which limits their efficiency and ultimately the quality and efficiency of care that health systems can provide patients. That’s where Sirona comes in.</p> <p>We’re a&nbsp;<strong>San Francisco-based, cloud-native software company</strong>&nbsp;with employees around the world. Our deep understanding of both the&nbsp;<strong>practice and business of radiology</strong>&nbsp;has allowed us to build&nbsp;<strong>RadOS</strong>—a unified, AI-powered operating system powering the entire radiology workflows.</p> <h3><strong>How Sirona Solves the Problem</strong></h3> <p>Sirona is&nbsp;<strong>uniquely positioned to transform the way radiology is practiced</strong>. We're delivering the organizational shift that both individual radiologists and entire practices urgently need:</p> <ul> <li> <p>A&nbsp;<strong>unified</strong>, intuitive, and&nbsp;<strong>platform-agnostic</strong>&nbsp;solution</p> </li> <li> <p>A streamlined workspace that makes&nbsp;<strong>every part of the radiologist’s workflow faster and easier</strong></p> </li> <li> <p>The freedom to&nbsp;<strong>read from anywhere, for anyone</strong></p> </li> </ul> <div>By cutting clicks, optimizing diagnostic time, and unlocking efficiencies that extend&nbsp;<strong>far beyond the reading room into all care settings</strong>, Sirona empowers radiologists—and in doing so, we help the entire healthcare system move faster, smarter, and with greater impact on patient outcomes.</div> <div>&nbsp;</div> </div> <div>For more information, please visit <a href="https://sironamedical.com/join/" target="_blank">https://sironamedical.com/join/</a>.</div></div><p>Sirona Medical is seeking a <strong>Client Education Specialist</strong> to design and develop the learning experiences that power client success. Reporting to the Director, Client and Internal Enablement, you’ll be responsible for creating engaging, scalable educational content that helps clinicians, administrators, and operational teams master Sirona’s platform.</p> <p>This role blends instructional design expertise with a deep understanding of healthcare workflows to deliver best-in-class client learning experiences. You’ll also serve as the initial steward of Sirona’s learning management system (LMS), shaping our education infrastructure for long-term growth.</p> <p>At Sirona Medical, you’ll help shape the educational foundation that empowers healthcare professionals to use cutting-edge AI technology to deliver better patient care. You’ll have the opportunity to create impactful learning experiences that define how clients engage with our platform.</p> <p>We offer competitive compensation, generous equity, and a remote-first culture built on trust, creativity, and innovation.</p> <h3><strong>Key Responsibilities:</strong></h3> <p>Instructional Design &amp; Content Development</p> <ul> <li>Partner with subject matter experts (SMEs) and cross-functional stakeholders to design learning experiences that make complex workflows intuitive</li> <li>Develop multimedia content — including eLearning modules, videos, job aids, and quickstart guides — optimized for adult learners</li> <li>Maintain a consistent voice and design style across all client education materials</li> </ul> <p>LMS &amp; Program Management</p> <ul> <li>Administer and organize content within the LMS</li> <li>Build scalable course structures, track participation metrics, and ensure an exceptional learner experience</li> </ul> <p>Innovation &amp; Continuous Improvement</p> <ul> <li>Create unique, out-of-the-box education approaches that resonate within the healthcare SaaS landscape</li> <li>Leverage learner analytics and feedback to iterate on content and improve outcomes</li> </ul> <p>Collaboration &amp; Partnership</p> <ul> <li>Work closely with the Client Enablement Manager to ensure training delivery aligns with education design</li> <li>Collaborate with Product, Customer Success, and Support teams to ensure all materials reflect current functionality and best practices</li> </ul> <h3>Key Requirements:</h3> <ul> <li>4–7+ years of experience in instructional design, learning content development, or customer education in SaaS or healthcare technology</li> <li>Strong grasp of adult learning theory and instructional design best practices</li> <li>Proven experience creating multimedia training materials using tools such as Articulate, Rise, Captivate, or Camtasia</li> <li>Excellent writing, visual communication, and project management skills</li> <li>Ability to collaborate effectively across technical and clinical teams</li> </ul> <p>Preferred</p> <ul> <li>Experience designing client education programs for healthcare or regulated industries</li> <li>Familiarity with radiology workflows or clinical environments</li> <li>Experience managing or implementing an LMS</li> <li>Comfort experimenting with new learning formats, such as microlearning or simulation-based training</li> </ul> <p><strong>Benefits:</strong></p> <ul> <li>Stock Options</li> <li>Medical, dental, vision insurance</li> <li>Life insurance</li> <li>Maternity and Paternity Leave</li> <li>Flexible time off</li> <li>401K matching</li> <li>MacBook Pro</li> <li>Sponsorship for conferences, continuing education, etc.</li> </ul> <p>The annual US base salary range for this full-time position is $80,000 - $100,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</p>