Question
FULL_TIME
5-10

Senior Officer, Distribution Compensation

1/26/2026

The Senior Officer, Distribution Compensation is responsible for calculating and validating remuneration and incentive payments for distribution channels, managing compensation appeals, and addressing inquiries. Additionally, they oversee onboarding and offboarding processes and prepare remuneration reports.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
As one of the largest global insurers, our purpose is to act for human progress by protecting what matters. Protection has always been at the core of our business, helping individuals, businesses and societies to thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, fostering progress in all its dimensions. Our purpose also links back to the Group's roots. From the outset, AXA has been committed to acting as a force for collective good. From solidarity-based actions with AXA Hearts In Action to work on prevention issues with the AXA Research Fund and the fight against climate change, AXA has always been attentive to its social environment and embraced its responsibility as an insurer: responsibility for taking action upstream in order to better understand risks, with one goal in mind: to ensure better protection. Discover more: https://www.axa.com/en/about-us/our-purpose To know more about AXA's Privacy Policy - https://www-axa-com.cdn.axa-contento-118412.eu/www-axa-com/1cd44dfb-3b7a-4cf7-933b-06024cf7f25b_axa_privacypolicy_internetusers_va.pdf
About the Role

Responsibilities:

  • Independently calculate and validate remuneration and incentive payment on a meticulous manner for distribution channels.
  • Accurately calculate and review compensation adjustments and incentive payments
  • Timely manage compensation appeals and remuneration adjustment requests.
  • Promptly address and resolve inquiries from distribution channels.
  • Effectively handle complex issues or complaints
  • Oversee the end-to-end system set up for onboarding and offboarding process for distributors.
  • Execute orphan assignments and manage servicing agent changes effectively.
  • Prepare remuneration reports to business partners.
  • Participate in ad hoc assignments and projects.

Qualifications:

  • University graduate major in Business, Accounting, Mathematics, or any equivalent disciplines
  • At least 6 years solid experience in handling distribution compensation specifically within insurance industry.
  • Proficiency in MS Office applications (Excel, Word, PowerPoint, and Chinese Word Processing)
  • Able to handle multiple tasks and meet tight deadline.
  • Meticulous and good in numbers
  • Organized and attentive to details
  • Proven problem-solving abilities.
  • Proficiency in both written and spoken English & Chinese
  • Knowledge of the AS400 system is an advantage.
  • LOMA qualifications / FLMI preferable

About AXA Hong Kong and Macau

 

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

 

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

 

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

 

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

 

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).

 

 

Key Skills
Compensation CalculationRemuneration AdjustmentProblem-SolvingAttention to DetailMS OfficeCommunicationOrganizational SkillsInsurance Industry KnowledgeChinese Word ProcessingMathematicsBusiness AcumenCustomer ServiceProject ManagementAS400 KnowledgeLOMA QualificationsFLMI
Categories
Finance & AccountingHuman ResourcesManagement & LeadershipCustomer Service & Support
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