2-5

Field Service Tech

1/26/2026

The Field Service Technician will repair and install robotic welding equipment at customer facilities and provide customer support for both new and used equipment. They will also conduct preventative maintenance, calibration, and customer training.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

About The Company

At CLOOS North America, we believe good welding automation doesn’t happen by chance. It takes experience, the right tools, and a commitment to getting it right. We’ve been at it since 1919, and since opening our doors in North America in 1985, we’ve helped manufacturers of all sizes build systems that deliver results. We’re not here to sell cookie-cutter solutions. We work with you to design automation that fits your operation, whether that’s a single welding cell or a fully automated line. As pioneers in tandem welding technology, we know how to push efficiency and precision without cutting corners. Our team brings real-world expertise to every project. With more than 950 people worldwide and a dedicated North American support group, we’re here when you need answers, guidance, or hands-on help. We’re trusted in over 40 countries because we stick to what works: reliable systems, quality engineering, and support you can count on. If you’re looking to take welding automation seriously, we’re ready to get to work.

About the Role

Description

Field Service Technician Field Service Technician Page 1 of 3 January 2026 TITLE: Field Service Technician BUSINESS UNIT: REPORTS TO: Service Manager FLSA STATUS: Non Exempt LOCATION: Schaumburg, IL REVISION DATE: 1/12/26 SUMMARY CLOOS Robotic Welding is looking for a motivated and experienced Field Service Technician to help us with growing our Customer Support Team. The ideal candidate will have a working knowledge of servo controlled robotic systems including how to identify defective Servo motors, Servos and power supplies, and how to resolve issues with dual channel E-stop circuits. A successful Field Service Technician will be facing directly with customers and that interaction must be professional and a positive reflection of the company. ESSENTIAL FUNCTIONS Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions: • Repair of customer equipment either in-house or at customer facilities throughout North America. • Installation of robotic welding equipment at customer facilities throughout North America. • Customer Support at customer facility of new and used equipment • Basic Robot Programming support during and after robot system installations. • Address customer concerns about their equipment and report such concerns and possible resolutions to the appropriate parties • Customer training on how to correctly operate and maintain their equipment • Preventative maintenance on robotic welding equipment either in-house or at customer facilities throughout North America. • Calibration of robotic welding equipment either in-house or at customer facilities throughout North America. • In-house assembly and testing of new and used equipment. • In-house customer service and/or support via telephone, SMS and e-mail. • Robotic System assembly • Open to 70% travel

Key Skills

Field Service TechnicianRobotic SystemsServo MotorsPower SuppliesE-Stop CircuitsCustomer SupportRobot ProgrammingPreventative MaintenanceCalibrationEquipment RepairEquipment InstallationCustomer TrainingAssemblyTestingTravel