Leasing Consultant

Description

We are seeking a highly motivated and outgoing Leasing Consultant to join our team at Portofino Apartments. As a Leasing Consultant, you will be responsible for providing exceptional customer service to current and potential residents, conducting property tours, and assisting with the leasing process. If you are a people person with a passion for sales, we encourage you to apply!

Responsibilities

• Greet and engage with potential residents in a friendly and professional manner
• Conduct property tours, highlighting the features and amenities of our apartments
• Assist with the leasing process, including screening applicants, preparing leases, and conducting move-in orientations
• Maintain an organized and visually appealing leasing office and model apartment
• Respond promptly to resident inquiries, concerns, and maintenance requests
• Work collaboratively with the property management team to meet leasing goals and occupancy targets
• Utilize marketing and outreach strategies to attract new residents and retain current ones

If you are a results-driven individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity as a Leasing Consultant at our rental community.

Requirements

• Prior experience in sales, customer service, or property management preferred
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in Microsoft Office and property management software
• Flexibility to work weekends and evenings as needed
• Reliable transportation, this position requires travel to conduct site visits at assigned communities
• A basic knowledge of Multifamily Community Management and Fair Housing Regulations
• Proven track of successful sales record
• Strong organizational skills
• Strong technical skills - MS Word and Excel, experience with Yardi is a plus!

Competencies

To perform the job successfully an individual should demonstrate the following:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Maintains confidentiality; Keeps emotions under control.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
• Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports and respects diversity.