Spa Associate
1/27/2026
Spa Associates are responsible for providing excellent customer service and ensuring a positive experience for members and guests. They also handle appointment bookings, sales of memberships and gift cards, and maintain the cleanliness of the spa.
Working Hours
40 hours/week
Language
English
Visa Sponsorship
No
No description available for this Company.
- Free uniforms
- Training & development
- Wellness resources
We are looking for someone that is local to the area and is looking for a long term role in a stable and positive environment with opportunity for growth. The job is ideal for somebody looking to establish a career in Spa Management. Our Spa Associates are a critical link in ensuring that our customers' experience in our spa is nothing short of exceptional! Candidates with prior experience in sales or a membership driven environment is ideal, but not required.
- Provide excellent customer service to members and guests
- Ideal past experience would be working for a gym or other membership driven environment
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards, and upgrades
- Prepare treatment rooms for therapists when necessary
- Operating Laundry Machines, putting in linen to wash, dry and fold.
- Maintaining the spa and washrooms clean
- Follow proper office procedures/file maintenance
- Promote health/wellness benefits of massage therapy and skin care
- Maintain a professional and clean work environment and appearance
- Display a positive, energetic attitude
- Be a team player
- Possess Windows computer knowledge/skills
- Perform various other duties as assigned
- Be willing to take initiative in picking up new tasks around the office
- Ability to multitask
- Hourly wage depending on previous experience
- Commissions and bonuses
- Flexible schedules
- Professional and safe work environment
- Employee discounts
- Training
At Hand and Stone, Opportunity Knocks.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.
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