Analyst, Process Improvement, Stanbic IBTC Insurance Limited

1/27/2026

The role focuses on improving the efficiency and effectiveness of business processes across the group by applying Continuous Improvement methodologies and automation, which includes process documentation and standardization. This position will also lead and support key transformational projects, providing end-to-end project management support to ensure coordinated achievement of business objectives.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

About the Role

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To improve the efficiency and effectiveness of business processes through the application of Continuous Improvement methodologies & automation across the group. This includes process documentation, standardization as well as the management of such processes. Lead and support the implementation of key transformational projects to drive significant organizational change Provides end-to-end project management support to business initiatives and to support departments to ensure a co-ordinated approach to the achievement of business objectives.

Qualifications

Minimum of B.Sc/ B.Tech/ B.Eng or related field
2 - 3 years of experience in management of complex operations, ideally within the financial service sector
Business Analysis Trainings & Certifications, Lean Six Sigma (Green /Black Belt) Qualification will be an added advantage

Additional Information

Behavioural Competencies:

Adopting Practical Approaches
Challenging Ideas
Checking Things
Documenting Facts
Exploring Possibilities
Generating Ideas
Interacting with People
Interpreting Data
Problem Solving
Taking Action

Technical Competencies:

Business Process Improvement
Data Analysis
Development
Emerging Technology Monitoring
IT Knowledge

Business Segment: Insurance & Asset Management

Key Skills

Business Process ImprovementData AnalysisDevelopmentEmerging Technology MonitoringIT KnowledgeProcess DocumentationProcess StandardizationProject ManagementChange ManagementContinuous Improvement MethodologiesAutomation