Showroom Sales Assistant

Description

About the company 

Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder-led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products) and Burton James (seating home furnishing). 

About the Role

We are seeking a Showroom Sales Assistant join our AHD Showroom in Atlanta, GA.  The role needs someone who enjoys interacting with designer clients and providing strong product and sales support. The position also completes critical communications with the home office to facilitate and ensure timely processing of customer orders. Occasional travel to trade shows may be available. This individual embraces and supports our in-person/on-site work culture and embodies our company values of Ownership, Collaboration and Respect. 

What you can do for us:

• Partner closely with the Showroom Manager to execute sales strategies and goals
• Deliver an elevated, professional showroom experience in-person, over the phone, and via email. Uphold and model brand standards and professional at all times
• Drive sales by growing existing accounts and activating new accounts. Identify and re-engage lapsed or underperforming accounts with tailored outreach and solutions
• Increase average account value through strategic upselling, cross-selling, product knowledge, and relationship-building.
• Develop and maintain strong relationships with designers, retailers, and trade partners
• Prepare quotes, process orders, and ensure accurate entry into order management systems. Partner with internal teams to support with additional order updates
• Maintain a consistent follow-up cadence to convert quotes and opportunities into sales
• Act as a product expert, educating clients on collections, materials, pricing, and lead times
• Anticipate client needs and recommend solutions that support long-term partnerships
• Ensure the showroom consistently maintains visual and brand standards. Assist with cleanliness routines, product accuracy, and merchandising integrity
• Support daily showroom operations and step in to manage the showroom as needed
• Maintain up-to-date client records, including client notes, account activity,      pipeline, and follow-ups
• Monitor account performance and sales trends to identify growth opportunities

What we can do for you:

• Play a pivotal role in our company’s transformation and growth
• Maintain work/life balance with day shift work schedules and no weekends, in a wholesale distribution business (no      manufacturing)
• Align with a growing company that operates in the luxury market
• Provide training and career development opportunities
• Offer 3 weeks paid time off and 6 paid holidays per service year
• Enjoy a high-paced and collaborative work environment
• Receive up to 6% 401k employer contributions
• Take advantage of paid time off away from work, including scheduled company holidays
• Participate in competitive benefits and incentivizing programs

Requirements

• Some college studies in related field or relevant work experience
• Minimum of 2 years of showroom or retail sales management experience with emphasis on customer service
• Proficiency in Microsoft Office software (Outlook, Word, Excel) and experience with social media platforms
• Excellent verbal and written communications skills with attention to detail
• Strong multi-tasking and problem solving attitude through self-motivation and proactive approach
• Positive and friendly disposition with the ability to foster customer account relationships
• Ability to occasionally lift 30-40 pounds in tandem
• Demonstrated experience within the home furnishings industry
• Eye for color and design. 

Physical Requirements:The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job. · While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. · The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. · Ability to work in open environment with fluctuating temperatures and standard lighting.· Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.· Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.

Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Compensation: Starting annual salary: $55,000 plus bonus and commissions. Exact compensation may vary based on skills, experience, and location.